"The product came from China"

The product came from China, and you need at least 3 weeks to have it at home, not 4-5 days.
For people like me who have no experience with batterie, it’s a great deal, and a lot of fun.
I don’t understand some bad comment for this product, this gadget do the job for the price, and work efficiently, if you make efforts to use it and Practice a Little bit.

"Fraud!!! Order not received!!!"

Order never received and they DO NOT REPLY to emails ‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️

Order ABD00041138 made on December 14 for which I paid extra fast shipping fees ; supposed to arrive in 2-4 days and it still appears « preparing shipping » 6 days later. ⁉️⁉️⁉️⁉️⁉️⁉️⁉️⁉️⁉️⁉️⁉️⁉️

"If you live in Australia.....do not purchase"

If you live in Australia.....do not purchase this product. Ordered on 28th Nov 2024 with a promise of 3-4 day delivery. It is now 19th December 2024 and Aeroband support are saying I have to go and chase the delivery company.....WTF.

Aeroband used a company called Yunexpress to courier it to from China to Australia. Yunexpress have then have subcontracted the delivery to a company called iMile Australia. If you look at the Product Review dot com dot au website of iMile it's currently 92% negative.

iMile received the product, according to the log on 12th December and keep saying its out for delivery and delivery failed. Rinse and repeat. I have tried chasing iMile through customer support and they just say it's scheduled the next day.

This is ground hog day and Aeroband should be ashamed of using terrible delivery partners who are terrible at their sole job.

Once again, if you live in Australia - do not purchase this product at all.

"I ordered a full pack for the birthday…"

I ordered a full pack for the birthday of my husband. I choose specially this brand because they says on the website 3/5 working days.
After 3 weeks nothing was shipped and now the tracking says it will take 2 or 3 more weeks.
I asked them a refund for the Big delay and they offer 5 dollars.
A very poor client services...
Try another brand you will save your money

"waiting 2 weeks for my order"

waiting 2 weeks for my order, which was supposed to arrive within 4 or 5 days. Just received email that goods are being shipped from China today . Definitely feel this web site is a scam. Dont lose your money , AVOID

"SAVE your money!"

The most worthless crap you can buy regarding to music...the set up is worthless, so is the communication between devices. The sound is even worse!

"Bought the pocket drum 2 plus a couple…"

Bought the pocket drum 2 plus a couple of months ago. Tried the app which is OK but I use them for practice and recording. Perfect as I live in a van. They connect via usb so I can use any vst. I have read all the negative reviews and don't get it mine work really well yiu just have to get used to them. Maybe people are giving up on the 1st try..I dunno...But I love mine a great product that I use everyday.

"You cannot get your money back because…"

You cannot get your money back because they say that shipment is destroyed and do not care the rest even though I have returned the product within14 days, the carrier is a fraud company and aeroband is working with them never shop from this site

"Shipments don't get on time"

Don't buy directly; please ensure you get them from a retailer. Aeroband has a poor customer experience, and their shipments do not arrive on time.

"It's terrible and they won't do returns without a fight"

It's terrible, as a professional drummer i had high hopes. But the drums (which obviously you can't see) decide to randomly move around as you are playing them. Making it completely impossible to play anything, it's not even possible to play a simple drum beat with these. All the video advertising is all a scam because that's not at all a clear representation of the response and ability of this worthless product. The worst part is the company do not know what good customer service is because if you ask for a refund all they do is give you excuses to why it's not working and suggest you try again. It is completely baffling that the website Amazon let them get anyway with selling this product, as it's a trap for a novice, or a relative of a drummer, as they would think it's a good idea with all the great videos... But then when they get it and try and use it, it's completely rubbish. The worst part is the company has 14 day refund policy, which is a very short time frame and very dodgy.
I would suggest if you are thinking of buying this for anyone who you know who is a drummer, please don't buy it. These people do not deserve your hard earned money.

*Update - they did accept a return but for some reason it I didn't receive the full amount back, it was about $10 short of the original price I paid. They also didn't pay for the return shipping you have to pay for that yourself.
The whole experience was pretty poor.