Centauro Rent a Car
Berta Azar
"Centauro Athens Intl airport was great"
Centauro Athens Intl airport was great, the only thing you must know is to wait for the agent at gate B' they don't look after you in other gates.
After I found the agent everything went wonderful, less than 10 minutes ride to the office with the minibus, excellent new car, very clean, very polite service, and the price was unbeatable!!
Calypso
"Avoid Centauro Athens airport"
Prebooked a car with Centauro Athens airport. Price very reasonable. Picked up at airport no problem. in the office when trying to collect the car, the agent insisted on us purchasing extra insurance at 27 Euro per day ( total cost 378 for a fortnight). We already have such insurance as an extra on our annual travel policy. Told us the system was down and couldn't process the booking unless we paid for the extra insurance. Bizarre that couldn't process the booking but could process the purchase of extra insurance!!!
Told us system may be back in 5 mins, 5 hours or a day. We cancelled and went across the road to alternative provider. Some customers were paying the extra and then others joined us in walking across the road to book with Auto Union. Much better all round, good service and nice clean car.
Ty Coch
"Good car with no issues but get your own excess insurance "
Good car with no issues. Rented from Athens airport. Booked through holiday autos for £55 for 10 days... Super cheap BUT... Expect the hard sell for the excess insurance etc.. hardly surprising at this price... I had excess insurance bought in the UK for around £60 for a year so was happy to ignore all the hard sales from the very pushy bloke... He wouldnt back off despite me refusing many times the 270 euro excess insurance. The car had damage above other than that stated on the contract but they refused to note it on the contract; just told us to take photos... We took photos of EVERYTHING, including interior, the smallest scratches, wheels, range on the odometer etc etc etc... about 20 in all... Had 10 days trouble free motoring, with no damage. Washed the car outside and brushed out inside before returning... returned car clean expecting a battle about 2 hrs early.. agent came round the car to inspect promptly... we showed a number photos when queried about damage not on the contract and these were accepted by him. I got the guy to accept there was no damage he signed back the 110 euro for full to full fuel and the 1100 euro block for damage... I await to check that no unauthorised payments will be taken from my card.. I'm hopeful nothing will be as sign off process seemed pretty genuine.
Chris
"Do not book them"
Do not book them! Company that rips you off. Because I did not take their expensive insurance at Alicante airport, they claim damage (although I have prove with dated pictures of the existing damage)
Plus centauro do not pay you back the fuel (again have proves that I returned it full)
Barbara Engel
"Do not go there "
Do not go there. Chania airport. First booking was void as we arrived later than expected due to delayed flight- office closed and no provision been made.
Made a new booking next day. Very pushy to pay for extra insurance.
At drop off they wanted to charge me for scratches on the wheel cover.
Luckily I had made a photo to prove that it was preexisting.
A small stain on back seat apparently required the charge of a deep clean ( I removed it with some water in seconds).
So don't go there.
And if you do anyway- TAKE PHOTOS- in- and outside!
Clara
Broche
"Agence excentrée et vol de la caution"
Agence excentrée
Ils m'ont escroqué de 138 Euros en ne rendant toujours pas la caution prise pour l'essence.
Ils ne répondent pas au mail et je suis toujours dans l'attente du remboursement de la caution.
Une arnaque bien rodée ! Je déconseille fortement
Tom
"The worst customer service ever experienced! "
We were told we would be picked up from the airport, despite 8 calls to the head office and local office and over an hour waiting in the airport we resorted to getting a taxi.
On return the customer service as shocking!! Kept waiting for over 30minutes on a cramped minibus to return to the airport, fellow customers were shouted at by the staff for questioning how much longer the full Minibus would be waiting. Would certainly not recommend to anyone.
Jose
"Oficina Centauro Aeropuerto de Atenas: Manos"
El responsable de la oficina próxima al aeropuerto de Atenas es un maleducado, prepotente y extorsionador. Se llama Manos y no sólo lo digo por el trato que recibí yo, sino por el trato que observé con el que atendía al resto de clientes, especialmente otros dos españoles en los que puede entender toda la reclamación.
Inicialmente la persona que me atendió iba a hacerme el cambio de conductor que había pedido sin cargo alguno.
Seguidamente pasó otra persona que informó que el cambio debía tener un coste de 70€
Finalmente el responsable de la oficina intervino y dijo que había que hacer un contrato nuevo pagando para ello el importe total del alquiler.
Iba con mis hijos y con otras familias, me hicieron desesperar durante 2 horas y al final no tuve más remedio que aceptar la última propuesta que me hizo:
Me obligó a contratar un seguro a todo riesgo por 300€ para aceptar cambiar el conductor del contrato.
Su actitud fué desafiante y mediante chantaje.
Lo que ví en otros clientes fue aún peor, especialmente por la actitud desafiante y sobre todo por la intencionalidad clara de buscar los fallos en la devolución del vehículo para poder justificar cobros extra sin justificación alguna.
Espresso Time
"not recommended !!"
not recommended !!! When we landed, we waited about 45 minutes for a representative. In the end, we took a taxi for 15 minutes and it cost €20. We arrived back early in the morning. The place was closed. There was no representative and no one. I had to find a solution and in the end they also charged me €75. If your arrived/departure when office close you can't return car between 23:00-07:00 !!!! take a car at the terminal less p.s. They don't recognize the insurance you made through booking and start -- taking out a credit limit -- taking out 136€ in case if you return a not clean car or not full tank
Widget Preview
Add to your site