"My printer will not print in colour and they are ignoring me"

My printer will not print in colour! Despite trying everything. Tried to call them, they don't answer, tried there WhatsApp they don't respond!

"Zero Support = Zero Stars"

A shame I cannot give it zero stars & that would be generous!

Bought a printer, tried setting up with their so called 'Smart App', but it just hangs. Trying to get support is pointless, there's no 'chat' for the UK, just a WhatsApp number, but asking a question there is pointless, no-one acknowledges you, no-one responds. I asked a question at 10:36, it's now 13:50 (make that 14:40, make that 16:20), still no reply / acknowledgement. A complete and utter joke of a service.

Use the website to get a phone number, call it, but just on hold forever and ever.

Avoid at all costs.

"No replacement. No refund."

Ordered an OfficeJet Pro 8024 all-in-one.
Item arrived faulty with paper jam warning when no paper is inside.
HP agreed to replace but still no replacement AFTER 2 WEEKS!
HP didn't call back when they said they would.
No email updates in the last 12 days.
HP customer service call centre would not process a refund. They need to escalate to Customer Relations Team. HP's whole customer service system seems designed to frustrate and annoy customers.
Avoid HP unless you are happy to be without a printer for at least 2 weeks.

"HP Printer App update for HP Office jet…"

HP Printer App update for HP Office jet 5230
On trying to scan with my printer today I have endured the awful update put out by HP with no notice to users.
The app is inoperable in my view and have virtually rendered my Printer useless.
I am unable to scan and turn a document to read correctly.
Be warned if taking a decision to purchase in my view

"HP ENVY Photo 6220…"

I purchased a HP ENVY Photo 6220 All-in-One Printer last Friday 16/10/2020 . It never worked. I contacted HP Support on Monday 19/10/202 and agreed a replacement Printer plus one year supply of ink free with Lazarus the agent, he told me to hold on the phone which I did for 32 minuets then the line went dead. I rang back and was unable to get an answer after waiting for 22 min and then 27 min I got no reply. I set up a case on the HP custemor website again no reply, I rang again this morning and spoke to James, after approximitly 45 min he offered me one ink cartridge as compansation for my expense and time. I declined and opteed for a refund I will not be getting a HP thats for sure

"In casa ed in azienda non entrerà mai…"

In casa ed in azienda non entrerà mai più un prodotto hp.... IL PEGGIO CHE ESISTE SUL MERCATO.... LE STAMPANTI NON FUNZIONANO, NE IN RETE NE IN WIFI, , MA QUANDO DEVONO STAMPARE REPORT E PAGINE A COLORI DI DEFALT E CHE NESSUNO CHIEDE (TANTO L INCHIOSTRO LO PAGA IL PIRLA DEL CLIENTE) VANNO CHE È UNA MERAVIGLIA....PERSINO QUELLA CAGATA DI HP DOCTOR SERVE SOLO PER ENTRARE E PORTARSI VIA I TUOI DATI, MA NON PER RISOLVERE IL PROBLEMA... DOMANI FINALMENTE ARRIVANO LE CANON E LE HP SARANNO DISTRUTTE NEL PARCHEGGIO... YEEEEHHH!!!

"Worse Printer Ever!"

HP DeskJet 2710 All-in-One Printer - Worse printer I've ever purchased, is supposed to be easier to use, but it took a full day to set up, I'd say from a technical perspective, you need to be a genius to get it up and running, the docs are virtually nonexistent, and their supposed hp smart app is a nightmare to use. If you value your sanity, steer clear!!!

"JUST DON’T!!!"

I bought a cheap printer from the hip website which was to be delivered in 3 days. Took over a week, found out after I bought it it was out of stock. When it got here I set it up and signed up for instant ink. That done it began printing. It printed its serial number and product number. Then it printed a manual of some sort. Then it printed a page, looked like it might contain instructions but it was in German so who knows. I’m now 5 pages into my instant ink allowance so I thought I’d increase it. Went into the app, incidentally it appears that you have to sign in to the app every single time you hit a button. After getting ‘thank you for waiting’ then timing out a few times I tried the virtual assistant. I got stuck in a loop, I had to pick my printer model from a list that didn’t include it. I was then directed to an exact copy of the manual that came with the printer. (There is also the option to sign in to the hp website and wade through thousands of pages to find the solution, signing in every 3 clicks). I gave the serial number of my printer - not recognised - so I went back to the hp website, signed in again, registered the printer then gave up and went to bed. Tried again today, got the phone number after signing in three times to the website, tried calling until the call timed out then sent a WhatsApp message. No reply so far. Current advice is to clean the nozzle of my brand new printer that has only printed a few pages, most of which I didn’t ask for, speak to the virtual assistant, tried that and it’s a mistake I won’t make again, ring them which is valid but there’s no answer. Anyway, the first printed page was a bit blurry and grey rather than black, it looks like the result of injecting that cheap generic ink into the cartridges of your kids printer to save money, by page no 8 it was patchy, bits missing so blurry it looked psychedelic, it’s ironic that I bought this printer because my old one was printing badly, threw it out thinking this one would be here in three days, had no printer for a over a week and I now have a worse one than when I started! If it had got here on time I could have hooked the old one out of the wheelie bin. It’s supposed to print photo’s but I barely recognise my own language, when I see it. I don’t have one good thing to say; print quality, shocking, customer service, shocking, app functionality, shocking, ease of use, shocking, product info, shocking. I can’t even get hold of anyone to send it back! Never again!

"I need a paper feed tray for my HPENVY5032 …"

I need a paper feed tray for my envy 5032 WHICH i BOUGHT ONLINE AT cURRYSbut can't contact HP as they use a useless BOT absolutely furious. after-sales service seems nonexistent. the tray is made very cheaply and two rear lugs broke off when GENTLY pulling out the paper tray. where can I get one please you guys out there PLEASE HELP? Otherwise avoid HP printers at all costs.

"Don't use the ink account!!!!"

I wish there was something like 0 star. 1 start is too much. HP sucks you in with all these offers to make your printing experiences pleasurable and you only notice all the cracks when you need assistance or when using their HP smart app.
Now I'm loaded with ink cartridges that I cannot use cos I closed my account and they are claiming all the monthly payments I was making was for customer support. Meaning what? They were giving me ink for FREE???
If this is the case they shouldn't call it an ink account. It is very misleading and they KNOW they do that just to lure customers in!!!!