"very quick on fixing what my problem…"

very quick on fixing what my problem was and made it very easy

"It is an all-inclusive tool that…"

It is an all-inclusive tool that facilitates communication and collaboration across the organization.

"It’s missing a few useful things."

It’s missing a few useful things.
Sistem doesn’t work with mobile data
It crashes a lot.
Phone calls don’t connect sometimes.
Could use a transcription of the calls.

"tech support doesn't fix the problem…"

tech support doesn't fix the problem and throws it back on us the client.

"Consistant issues "

Consistent issues and lack of communication form my account team. the technical side is completely inept

"Watch contract terms and payments"

The policy to take payment for an entire year when cancellation has already been scheduled is not good. You should consider changing it. I'm glad to honor the length of the contract I signed. It would have even been fine to prepay the months I owe when I cancelled to just be done. But to intentionally hold 10 months of charges for 2 months until I can cancel when you know you're going to have to return it is pretty dumb. I have been a big fan and have multiple accounts across multiple businesses. This business had to close so that's why I shut the account down. It wasn't anything with your service. But now I don't know that I can recommend you like I could.

"Jordan Durante was excellent"

Jordan Durante was excellent! He was very professional and made the transition to RingCentral seamless. He was there for the customer answering all their questions and guiding them through the process. I had a prior experience with RC that was not good and Jordan has completely changed my opinion about your company.

"Worst Tech Support ever"

I have been waiting for response from their technical team for 34 days. No response. The sales manager says he will try to find a contact for me. Really?

"I have had RingCentral for one year…"

I have had RingCentral for one year now, and I love it. The cost is less than my prior service through Comcast and it has way more useful features. I only wish that I had changed a long time ago!

"i did not get any help only running…"

i did not get any help only running around