"Drug abuse and needles in my car"

Drug abuse and needles in my car, what can I say, I called as they asked 30 mins before pick up and no answer, tried again numerous times eventually they picked the phone up, I gave the car details, I was told 30 mins 60 mins later no car, so I called them and they told me they do not have the details of the booking, I explained we had a the booking email with all details confirmed, the car turns up 2 hours later, once we get home we find used needels in the back of the car when I called to explain how bad this the getleman said OK, please just get rid of them, GUYS PLEASE AVOID AT ALL COSTS THEY ARE DRUG USERS AND THEIVES READ OTHER REVIEWS, I KNOW THESE PEOPLE ARE NOT ENGLISH PEOPLE THEY ARE THIEVES AND DRUG DEALERS, LIARS.

"THIEVES!!!!!"

Would give zero stars if I could! Waited for ages for a minibus to take us to Gatwick once we finally found the car park, upon return I phoned when coming through baggage reclaim to let them know we needed picking up, we stood outside in the storm by premier inn for nearly an hour with 4 children when we was told the driver was 20 minutes away, got back to the car, it had the wheel lock taken off and had been moved, there was a lighter in the passenger footwell yet I don’t smoke! They also STOLE MY APPLEWATCH OUT OF MY GLOVE BOX, when I called to complain he LAUGHED AT ME!!! Don’t waste your money, there’s also other costs we didn’t know about until we had booked, just pay that extra bit to go with a proper company instead of these low life *!>#’s

"AVOID"

AVOID, AVOID, AVOID
Rubbish from start to finish.
The yard is well outside the airport and incredibly difficult to find, other users on the bus also found this, it doesn't help with the only sign outside is obscured by wheelie bins.
The shuttle buses are a dirty mess. On one the tailgate didn't work so the driver asked me to hold it up while he loaded our suitcase. The second driver was plain rude. Your car is held in a what looks like a gypsy living camp. My car did 6 miles whilst I was away, considering how squeezed in the cars are I thought 6 metres would be a lot!. I and others had an hour to wait for pickup.
Whatever you might save in money is more than lost by the inconvenience and poor service.
Use Gatwick long term car park, its very good.

"Extremely Disappointed - Terrible Serviced"

I recently booked a parking spot with Mobit Airport Parking, and I cannot express how disappointed I am with their service. The entire experience was a complete letdown from start to finish.

First and foremost, I realized I had made a mistake almost immediately after booking and requested a cancellation within just 5 minutes of making the reservation. Little did I know that this seemingly simple request would turn into a 15-day ordeal. I had to chase them multiple times to follow up on my refund, and that is simply unacceptable. It's evident that their customer service is seriously lacking.

To make matters worse, Mobit Airport Parking decided to charge me a ridiculous £15 for "admin fees." I wasn't informed of this charge when I called to cancel my booking. Had I known about this fee, I would have tried to amend my booking rather than cancel it outright. The lack of transparency in their pricing is deceitful and unfair.

Furthermore, they conveniently fail to disclose that their parking facility is located quite far from the airport. On top of that, there's no shuttle service to the airport, so you're left waiting for their service to take you there. To add insult to injury, they charge an additional £10 for entrance and exit fees for their driver, which feels like a hidden cost that you only discover later.

I deeply regret not checking their Trustpilot reviews before making my reservation. Mobit Airport Parking certainly deserves the negative feedback they receive, and I wholeheartedly concur. This experience has been a total nightmare, and I would strongly advise anyone considering their services to think twice before booking with them. They are simply not worth the trouble, time, or money.

"Stay well clear of this company"

My car came back filthy dirty full of mud inside and out also one of my tyres came back with 2 screws in which caused a slow puncture which I had to repair. Although I informed the company before I travelled I would be a day late coming back from holiday which I agreed to pay an additional £20 they used this as an excuse to leave me waiting for 50 minutes to return my car I use meet and greet at least 5 times a year but will never use this company again

"Do Not Book"

Do not book with this company even if it's the cheaper option. They demand £5 cash per person upon drop-off. They were 40 mins late picking us up from the airport. When we eventually got there after a bumpy ride, it stunk of weed. They seemed to be confused as to where our car keys were, then eventually worked out they were in the car.

"No bus for 45mins when catching an…"

No bus for 45mins when catching an early am flight….Long wait at arrivals for a bus that never turned up and without a call by the driver to give his whereabouts..ended up with a £30 taxi ride ….Arrived at the parking only to find our car had been moved to another location without any conversation in regard this…more waiting….finally 2.5hrs after arriving we were handed our car….absolutely disgusted with the way this operation works .

"I had to wait over one and a half hours…"

I had to wait over one and a half hours at Gatwick North Terminal for my car to be returned to me after my return to the UK. After my first call to them, I received a call from them asking me to send my confirmation as they couldn’t find my booking. Even after I did this, they couldn’t find my car. It took several phone calls ( by me) before it arrive at nearly 1am in the morning. The car arrived with no explanation or apology and was left in the middle of the lane and the ticket to exit was handed to me. The driver then walked off - meanwhile my car was being beeped as it was blocking other drivers and I was shouted at by the driver behind. Very unpleasant and worrying experience after a long flight. Will not be using this outfit again.

"SCAM! Doesn't even deserve 1 star."

Doesn't even deserve 1 star.
Website looks genuine but a scam company. Parking hardly exists all for a tiny bit of brown land with some caravans and a few cars.
Wouldn't answer calls. On arrivimg, Police were dealing with other disgruntled customers who had turned up expecting to be able to park their cars to go on holiday.
Didn't reply to emails.
Spoke to one poor guy who had actually been parked and he'd had to get a taxi from the airport when they had failed to collect him and his family from the airport and then had been waiting 6 hours for his keys to no avail. Stories of cars being damaged, filthy, joy-ridden and even stolen.
We drove away and parked in the airport on stay to great expense. Just fortunate that we had the time before the fight to do so.
Avoid at all costs!!!!

"Never ever use mobit airport parking…"

Never ever use mobit airport parking AGAING !!!
Very rude drivers,
Waiting hours and hours for for driver to answer the phone, when they answered start swearing 🤬