"Excellent guidance and communication so…"

Excellent guidance and communication so that I could acquire the item that I needed

"Good prices and Excellent Customer Service"

I was after a replacement Body Sculpture Core trimmer, and purchased from Body Sculpture direct. DHL's delivery was a bit of an issue, but Simon Dearing at Body Sculpture responded very quickly and tracked the order down. Excellent customer service.

"Easy to order spares"

Rapid, simple ordering and delivery.

"Realy fast"

Realy fast, friendly, useful response. Top rate.

"Very happy Given replacement part next day!"

Sent out a replacement part next day when my bike broke, very friendly and helpful customer service over the phone, breath of fresh air compared to the typical customer service . Very happy with my purchase

"Wandsworth clinic"

My second time at Wandsworths clinic and I cannot recommend it more! Sajana is amazing and very friendly. Both appointments were great and I’m very happy with results.

"I bought a spin back a few weeks back"

I bought a spin back a few weeks back, after using the product only a hand full of times I noticed a number of faults which I highlighted to Body Sculpture. There customer services department assured me they would look into the concerns raised and call me back within the next few days. It has been over 3 weeks now I even after I rang them again to see where things were up to I still have not heard anything back. Faulty product and even worse customer service.

"Good company will use again."

Bought the BE3111G Magnetic Elliptical and this broke within the first month was offered a replacement but did not feel comfortable getting another one. So I decide to upgrade to BE7312G Foldable Magnetic Elliptical Cross-Trainer, this was more expensive but got a nice deal over the phone and this machine is great no issue used by the whole family, still going strong after being used by 3 people for over 6 months. Good company accepts responsibility if there's an issue and fixes it accordingly.

"Nice people but short product life and no replacement parts"

I purchased a rowing machine; after 18 months the roller spring mechanism broke (which seems quite common from Amazon reviews). Contacted the company to buy a replacement; they're very nice (but phone, they don't respond to emails) but this model is no longer supplied AND they don't have and cannot get any replacement parts from their Taiwanese manufacturer. I presume therefore they are just reselling and don't have any control over the product. So if you buy from this company you have to be prepared for the product not to be useful beyond the warranty period. I've learnt my lesson and am buying a better machine with a longer warranty period.

"very good service"

i ordered a exercise bike on monday 16th november it arrived wednesday 18th november , when putting it together i was having problem with the tension wire so i phoned the company the lady put me through to the workshop and after the advise given the problem was fixed , thanks