"A terrible meet and greet service at…"

A terrible meet and greet service at Gatwick airport . Had to wait 30mins for the car to be collected and 1.5hrs for it to be returned. Terrible logistic planning, poor communication with the office and would never use again!

"Worst parking experience available"

This is without doubt the worst parking company I have used. Had to wait an hour and half on arrival and everyone I spoke to was rude and lied. Cheap and terrible. Stay away

"DO NOT USE TERRIBLE EXPERIENCE"

DO NOT USE TERRIBLE EXPERIENCE
This was the worst parking experience ever, I had to wait for 1h at departure and 2h at arrivals. People is rude and difficult to reach on the phone, they hang up on me when I told them I had been waiting for too long. I’m surprised they are still in business.

"If possible I'd give them 0 stars"

If possible I'd give them 0 stars. Nearly missed flight on the way out as we had to wait 30+ minutes before someone finally showed up, then had to pay for the ticket to get the out.
Returning nobody answered the phone, and when someone finally did, he was almost impossible to understand due the heavy accent. Then after 45 minutes wait we were left with the car and no ticket to get through the barriers to leave the carpark. When calling them to get "help" they just hung up.

Connect the dots here and guess if we consider them again ...

"Disgusting customer service"

Disgusting customer service.
I received the most disgusting behaviour when I had simply asked for some directions. I asked for cancellation. Hadn't even received a response. Keep away from them.

"Car arrived after 1 and a half hours"

Car arrived after 1 and a half hours. Was promised a refund by their customer service team which never arrived. Lots of parking companies have questionable reviews but this is hands down the worst one I've used.

"Appalling service"

Appalling service, never again

I used Skylink (come up as 'Pay to Park' on compareairportparking, service provided by Enigma parking ltd) for the first time this week, they were 30 minutes late collecting the car from LHR T2 - I only just caught the flight.

And they took 90 minutes to deliver the car back to T2 after I called them, they lied and lied on the phone.

"PLEASE DO NOT USE"

Utterly disgraceful service. We waited 1hr when dropping off car to be met. On return we waited 2hrs. We could not believe the state the car was returned in The footwells were absolutely filthy covered in thick mud (the car was pristine when we handed it over). They also returned the Porsche to us with a HUGE dent in the front bumper. They also scratched the leather seats. When we had the car returned we pointed the damage out. We filled in a form to illustrate the damage which was clearly a waste of time as there has been no recourse. I’ve tried calling around 50 times with no answer. I’ve sent around 20 emails too. After reading the scathing reviews I can see there will be no recourse. PLEASE do not use. They will ruin your car. We are now left with two grands worth of damage.

"DO NOT USE THIS COMPANY"

DO NOT USE THIS COMPANY
They have no authority to trade at Gatwick Airport
they are untrustworthy and unreliable
Car returned to us 2 hours late and covered in thick mud inside and out.
No response from email asking for full refund or cleaning bill reimbursement

"Use Skylink Parking at your own risk."

Very unreliable service and not a safe company to leave your car with. Having booked and paid to leave my car with Skylink Parking at Gatwick North, they were 25 mins late meeting me, even though I had called to give 30 mins notice of my arrival, as requested. They were late as they were dealing with another customer, whose car they had badly damaged. The Car Parks manager at Gatwick strongly advised me not to hand over my keys, confirming that Skylink were not registered and had a reputation for leaving keys on car roofs, tailgating out of the car park barriers and damaging cars.