Twilio
HR
"Phising scam calls about Diesel claim "
Spam/scam callers they don't give up . I tried politely to tell them to remove me from their list but scammers don't listen .Absolute disgrace
Kenzo santo
"This was definitely the strangest…"
This was definitely the strangest experience I've ever had. I signed up and got banned before I even began. When I reached out to customer support, they asked what I needed. I provided a letter with all my company's details, explaining that as a new marketing agency, I wanted to test their services. Instead of help, they just sold me a US number and restricted my cards. My company is US-based and has been transparent with no issues working with any software company until now. Yet, they simply said they're sorry but can't work with me, without giving any explanation.
Josué Pérez Castillo
"Disappointing Experience with Twilio's Regulatory Compliance Process"
I recently had a frustrating experience with Twilio's regulatory compliance process that left me feeling incredibly dissatisfied with their service. Despite providing all the necessary documentation, including my Spanish ID card and proof of residency, my account was inexplicably suspended, preventing me from accessing the services I needed.
The lack of communication and clarity throughout the process was concerning. Even after multiple attempts to resolve the issue, I was met with generic responses and no real solutions. It's disheartening to encounter such incompetence and lack of accountability from a company that prides itself on reliability.
Furthermore, the rejection of my regulatory bundle without clear explanation or opportunity for recourse reflects poorly on Twilio's commitment to customer satisfaction. This level of inefficiency and disregard for customer needs is simply unacceptable.
As a result of this experience, I can no longer trust Twilio as a reliable service provider. I will be exploring alternative options that prioritize transparency, efficiency, and customer support. Twilio's regulatory compliance process has left me thoroughly disappointed and disillusioned.
Jane Blanchard
"Harassment"
Harassment, pure and simple. Calls all day from Guildford, London, Glasgow, Southend-on-Sea etc. It's been going on for weeks now. I block each number but they just ring on a different one. I will be reporting to Ofcom on this. I think we all should.
Ellie
"Zero stars really continuous spam calls…"
Zero stars really continuous spam calls from different uk numbers - how do these people get your number that’s the question.
Nicky Donley
"Suddenly getting up to 6 calls a day…"
Suddenly getting up to 6 calls a day from various numbers that all lead back to this company. Try blocking but they just use another number. A disgrace that this is even allowed
Kat Bucher
"Countless spam calls from these lot to…"
Countless spam calls from these lot to my 88yo dad.
Nice work Twillio 🤬
C. Holden
"Spam calls from Twilio"
I'm having multiple spam calls from 020 453 84389 regarding making a My Diesel Claim. This number is from Ireland, although it has a London code. I've been trying for 16 weeks now to get them to stop their annoying harassment; to no avail. The calls are from Twilio Ireland Ltd. I think that legal action action should take place against this company......and i am thinking of doing it.
Andrew
"Hideous company"
Won’t stop calling. Every day multiple times from various numbers. I’ve answered and asked for them to stop calling and take me off their list but still they do. 4 times already on a Saturday. Disgusting company
Polly Steiner
"Rung me whilst I was on a work call"
Rung me whilst I was on a work call. I rung back and some obnoxious rude man started being abusive, saying he wasn’t trying to sell anything- then hung up! Disgusting behaviour.
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