"Excellent Hot Tub and Service"

We were sceptical at first having looked at the prices of the hot tubs and no showroom. However we contacted Premier Hot Tub’s and they arranged a visit with one of their customers 30 mins away from us.

Neil had the exact same model as we wanted (Tahiti with Smart TV) and had done the exact same thing as us and decided to go ahead. He had the hot tub over a year and was over the moon.

We went ahead and ordered. Premier Hot Tub’s kept us up to date on everything. Delivery was very smooth and amazing to be honest.

We had to get our own electrician to connect the tub which we did.

We are now enjoying the hot tub and I would highly recommend this company.

"Great hot tub and good service from the team at Premier."

We've had our Tahiti hot tub for a few weeks now and we love it. The quality is good, it has all the features of a much more expensive model. The team at Premier were really helpful and their knowledge on delivery day helped greatly with a tricky delivery over a dry stone wall. We would recommend Premier to anyone looking to buy a hot tub.

"Good customer service experience "

Always ready to deal with any problem/enquiry. Pleased with the customer service from this company

"Love our new hot tub amazing price and…"

Love our new hot tub amazing price and great quality!! Service is outstanding too!! Would highly Recomend

"Excellent service from start to finish"

From the initial query to the day of install, everything was smooth. There was plenty of communication, with Karen keeping us updated on a regular basis. On the day of delivery everything went smoothly even though it was raining, nothing seemed too much for Ricky. Had a slight issue with some damage but a replacement part was sent out with the promise that they would come out and replace it. Would highly recommend Premier to anyone looking at getting a hot tub. Not only great service but outstanding value for money

"10/10 Highly Recommend "

Where to start… if I could give more than 5 stars I would…

Premier Hot Tubs have been amazing. I was new to getting a hot tub and didn’t really have a clue which one to get. The sales team answered every single question I had, provided as much info and advice on everything. They went over and above to help me even when I said it would be 6 months before I purchase.

6 months later I got back in touch and had another 100 questions to which they answered everything and provided all support.

Once I chose my hot tub, delivery was scheduled in a couple of weeks, put hot tub into place without any issues.


I had further follow up questions in regards to maintenance and again the sales team was more than happy to help. Every email I sent had a response within a couple of hours even on a Sunday. I cannot fault Premier Hot tubs they have been super an amazing team would recommend to everyone.

"Exceptional service from start to…"

Exceptional service from start to finish. No question is too big or too small and answered quickly with technical support if required. The hot tub itself is the best that I have seen for the amount of jets, seating, water features and lights but still at an affordable price.

"So glad we chose the Tahiti hot tub"

So glad we chose the Tahiti hot tub. Truly value for money equiped with a Balboa TP700 system. Customer service was great, delivery was as per agreed and nearly 2 months on the tub is brilliant, easy to maintain and energy efficiency. Rich and Karen were very helpful and professional

"Fantastic service"

Fantastic service. Brilliant hot tub with tv for a good price. Initially a bit worried about buying one without seeing it as there is no showroom, but that keeps the price down. After seeing the excellent reviews i decided to go ahead and have not been dissapointed at all. Delivery drivers were lovely and nothing too much trouble, a real credit to the company. Thank you so much.

"Good service"

Good service, brilliant on time delivery to a very awkward siting. Brilliant hot tub that we are thoroughly enjoying. Good communication throughout the order process