"Kerelan oddesy..."

I would honestly , and with no hesitation, recommend Citrus holidays to anyone. I took my grown up daughter on the Kerelan oddesy holiday a couple of years ago and it was so brilliant we went again last year. The organisation was faultless every step of the way. The whole holiday ran like clockwork and was made even better by our wonderful driver, Sreekanth. He was fantastic, he was polite, clever, knowledgeable and absolutely trustworthy. His driving was perfect and we always felt 100% safe. The country is beautiful and there is so much to see and do. I would go again any day, I remain in contact with Sree, and he is part of my family. Citrus holidays earns ten out of ten on every issue, treat yourself, just go.

"Golden Triangle/ Kerala Tour..."

Had high expectations of this trip after reading the exciting itinerary that was on offer and we weren't disappointed. The guides were very knowledgeable particularly Jay in Dehli and Rajesh in Jaipur. We were treated with great care and respect by all the drivers : Pratap was probably the safest driver in North India and Babu (Kerala) the most accommodating! Their cars had essential air-conditioning and were very comfortable considering the time spent travelling. The hotels, and food, were all great including the last one which Nancy changed at booking stage at our request. We especially loved the Tea Harvester at Munnar - the views were amazing- and the Houseboat cruise - but the whole holiday was unforgettable and very good value for money !

"Just returned from Golden Triangle and Kerala..."

Just returned from Golden Triangle and Kerala . We had a wonderful experience. Citrus provided a very well organised holiday, the hotels and accommodation were of a good standard.
Our driver’s, Sunhill in Northern India and Arun in Southern India were first class, reliable, friendly and helpful. All the itinerary went like clockwork... we were very impressed and would use Citrus Holidays again

"Visa Nightmares..."

Citrus Holidays,

It has been more than a week since we have returned, and I must say that I am disappointed with the service. We booked this trip through Citrus Holidays in the hope of avoiding the hassle of planning and administrative headaches. Overall, we enjoyed the itinerary including the extra excursions, but some of the slow responses during booking. the late airport pickup in Hanoi, and the Vietnam visa issue were extremely frustrating! I know you sent an email attachment stating that we needed to look into the visa situation, but the verbal confirmations that a visa was not necessary and the inherent trust we had in Citrus Holidays to plan our vacation were enough to satisfy us. However, this trust in Citrus Holidays was broken and we spent nearly 6 hours waiting on the side of the dusty road at the Vietnam border without our passports. We cannot get this time back nor erase this horrible experience for our vacation memories, but we were hoping that Citrus Holidays would at least cover the cost of fixing this travel planning issue.

On a side note, we enjoyed our itinerary and the hotels. We got to see pretty much everything that we wanted and a few things that we did not know we wanted to see. The hotels were all clean and cool, and in most cases met or exceeded our expectations. The tours rarely included the high pressure sales and "factory tours" that travel companies usually include. Most of the guides spoke good English. There were two exceptions in the quality of the guides. First, the Ho Chi Minh City guide was rude, impatient, and repeatedly asked for a tip. Second, the Hanoi guide was AMAZING. Her knowledge was immense and her English was impressive. She was one of the best guides we have ever had.

So, in total, we thank you for this experience, but we were hoping for a more thoughtful and caring company. We wanted to be able to trust Citrus Holidays to make our future travel arrangements, but this experience has demonstrated otherwise.

Regrettably,

Adam and Lindsay

"I had to change my holiday destination…..."

I had to change my holiday destination and Shaun and Alex the operators couldn’t have been more helpful. Excellent service.

"We have had the most amazing holiday…..."

We have had the most amazing holiday here in Kerala with Citrus travels. We booked on an excursion which involved five different places and we can categorically confirm that the service we had in each of the places was second to none. Our driver Sreekanth took us to all of these places and nothing was too much trouble for him. His pleasant demeanour and knowledge of the local areas where we travelled made us feel completely secure and we would not hesitate to use his service again. We look forward to booking with Citrus for our next holidays. We are glad we did not opt for an update to 5 star hotels as the service we had where we stayed could not possibly be met at any 5 star hotels!

"Sorrento 5 day Holiday..."

We have just come back from a Mini Holiday
to Sorrento it was very good indeed
and the service we got from Citrus was also very good.
- in particular i would like to single out Sunny
he was very helpful indeed.
Thanks and we will use your company again
Regards Jeff

"Polite and friendly under pressure..."

Perhaps this wasn't the time to be travelling in India. The Pakistanis have closed their airspace to India flights and Jet Airways through financial difficulties have had 100 of their 120 planes grounded.
This meant harassed staff had to rearrange flights at short notice. This they did well. However it meant that there was an unavoidable 12 hour stop over in Delhi on the way back. So Citrus arranged and paid for a comfort room and transfers to the Sheraton for 6-7 hours sleep
A complimentary meal and a view of the Taj in Agra was very acceptable and unexpected
In my experience I would rely on them in future

"Great holiday in Kerala..."

Great holiday in Kerala - well organised tour and visit to a beautiful part of India. Would recommend Munnar and Cochin areas as well as Marari Beach resort. The restoration work after last years floods is nearly complete and does not affect the experience of the area. I would recommend to anyone looking for a new experience and fascinating part of the world. Our tour was well organised and we were chauffeured by an excellent driver (Prince Anthony) who guided us through the hectic (in some parts) Indian traffic.

"Spent an amazing time touring Kerala…Thank you Citrus...."

Spent an amazing time touring Kerala with Citrus Holidays during which we were able to learn about and experience the culture of ‘God’s Own Country’. Other than the Casino Hotel in Cochin which was quite basic, our accommodation was excellent and varied and our driver/guide Sufilka was very knowledgeable and helpful. The night we spent on the houseboat was particularly enjoyable and memorable. Kerala is a beautiful region and the people so friendly and welcoming, and clearly resilient in the way they have recovered so well after the devastating floods last year. Thank you Citrus