"Good holiday"

Another good holiday with Citrus. 15 night India Golden Triangle/Kerala tour. Almost everything ran smoothly and on time, from flights to taxi drivers and guides. Special mention to Vinod, our taxi driver/guide who was outstanding. Very helpful, knowledgable and nothing was a problem.
A little disappointed as part of tour included a visit to a nature reserve, but this doesn't open until April.
Another let down was the mangrove boating at Poover which didn't take place as local operators were "on strike". However, if we were willing to pay, again, this boating trip could take place!!!

"Thank you Citrus"

I would recommend Citrus holidays as a company to use.
The person that helped us book at Citrus was a lady called Syra and her customer service and help was exceptional.
Our Kerala tour was fantastic and we didn’t have any issues along the way.
All of the hotels we stayed in were great, couldn’t fault them.
I must say the driver we had was also excellent, from the minute he met us to the minute he dropped us off.
Nothing was too much for him and he was very friendly and helpful for our entire tour.
His name was Prince and I felt he deserved a special mention.
Thank you Citrus, would definitely book with you again.

"Great holiday"

We had a great time in Kerala. Very well organised from being picked up at the airport by Sajeev our driver. His driving skills were fantastic and knowledge made our holiday. Highlite was staying one night on a houseboat.

"Fabulous holiday"

Just returned from a 10 night tour of Kerala. It was absolutely fabulous, extremely good vale for money and really well organised by Citrus holidays. Our driver, Sajeev, was just the best. He was totally attentive at all times, helping us with all our needs and generally looking after us throughout the tour. Kerala is just the most beautiful place and the people we met were so friendly and helpful.It truly is "God's own country".

"We had a fantastic holiday"

We had a fantastic holiday, great value for money. The drivers were brilliant, in particular Titus who was not just a driver but a well informed guide and great company. When we had an issue he solved very efficiently. We would not hesitate to use him and Citrus again

"“Great south India tour”"

“Great south India tour”

Written on: 08/03/2019 by Retiredfromsussex (1 review written)

Just back from a wonderful tour of South India. We enjoyed staying at a variety of different hotels, and loved the food in all of them. We particularly loved the heritage hotel we found ourselves in when the collapse of our airline meant a last minute change of plans. Please include this lovely place in future itineraries. We can't praise Citrus enough for the way they handled the crisis and the smooth way we were able to continue our tour.
We had an excellent driver, Sree who was always on time, always found a parking place right where we needed access and was not only knowledgeable about everywhere but had a keen eye for spotting birds, wild boar, monkeys and on one memorable day - elephants! It really was a great tour.

"Amazing trip!"

I cannot express enough how amazing this holiday was. Every detail was considered and nothing was too much trouble. Our personal driver, Laichan, was kind, welcoming and incredibly professional and he really made the trip special. All of the accommodation was clean, welcoming and unique - rather than being in a standard bland hotel. The extras included in the package were a huge bonus, guides, entrance to museums, boat trips etc. Literally the only additional costs were alcohol, a couple of lunches and gifts. the whole trip gave us a great insight into this beautiful region and I cannot recommend it highly enough.

"south Indian tour feb19"

south Indian tour feb19
We thoroughly enjoyed our south Indian tour. We were picked up from the airport by our driver Vishnu all went perfectly to plan. We were very happy with all of the hotels throughout. Just wanted to mention the restaurant staff at the gem park in Otty were exceptional. One of the highlights for us was the boat trip in Alleppy. Thank you very much Citrus for our lovely tour. Special thanks to Vishnu our driver who kept us safe and made our journeys fun and interesting.
Citrus were very professional throughout, we would definitely use them again.

Regards Paul & Maria

"We booked this holiday to Rome via…Citrus Holidays and would never book with them again"

We booked this holiday to Rome via Travelzoo, at the hotel Church Palace for 4 nights. The reason we booked this hotel was the location for public transport and the reviews.
Two weeks before departure we received an email from Citrus saying the hotel had electrical problems and they wanted to change our booking. Believing the problem to electrical we queried the change and they reinstated our reservation. We heard nothing to suggest there were any further issues with the hotel. Three days before our departure we found a moment on TripAdvisor saying that the hotel was in fact closed down. We contacted Citrus via email and telephone informing them of this. We where given a choice of another 2 hotels. As we now only had 2 days before our trip my wife called Citrus to discuss changing our booking, before she could say anything she was shouted at down the phone to 'email only they would not speak to us over the phone'. When she tried to explain why she called and ask if they wanted to booking reference he just kept repeating the same sentence. Clearly our telephone number was highlighted on the call centres screen as he already knew who was calling and why. Less than 24 hours before we flew to Rome we final had some details of our new hotel.
We won't be booking with this company, or any of its many other Sister companies, and advise anyone considering them to do their researches first, as we wish we had done

"FANTASTIC HOLIDAY 14 nights holiday of a lifetime"

FANTASTIC HOLIDAY! just come back from 14 night holiday of a lifetime Thailand, Cambodia, Vietnam and it was amazing.the whole tour was well organised. from the very first stop in Bangkok we were met at the airport and taken to the well hotel in the centre of the city which was a nice 4 star hotel. Everything was taken care of bye the tour guides letting us know what the pickup times were for the next days tour.after being in Bangkok for 3 nights we headed to Cambodia for the next part of the holiday and again everythink is taken care of,the private transfers collect you when they say and are all very friendly and speak reasonable English. Cambodia is a very friendly place with the people always willing to help you with any queries you might have,siem reap is a lovely place,go to pub street it's full of restaurant's bars,and entertainment but it's not to loud like kanosan rd in Bangkok! Vietnam is nice, hanoi is a lot more chilled than Saigon with loads of family events at the weekends they shut the roads so everybody can walk round the lake it's fantastic at night all lit up. EXPECT to tip on your travels around Asia as they don't ask for it but I think they expected a tip! TO SUM UP HAD A BRILLIANT 2 WEEKS HOLIDAY THANKS CITRUS FOR A GREAT ORGANISED HOLIDAY.