"Cheap material & unaffordable returns"

Product did not fit. I ordered a large dress and it barely reached my upper thigh. It looked misrepresented, way less quality that what was advertised.
To return the item, you need to pay to ship it to China within 14 days from receiving it. UPS quoted me at $134 and the dress cost $39. Customer service said it was my choice whether or not to return it.

Save the headache. Don't buy from this company.

"Avoid at all costs"

Purchased two pieces from this place.

One was delivered, the other wasn’t. I had no communication from them despite several emails. Eventually someone came back to me and said it was shipped with the first piece of clothing. This was a lie, not only did I have shipping confirmation for only one piece of clothing, the status of my undelivered order was still listed as “updating.”

These guys are unprofessional, I would never use them again and I advise others to avoid.

"do not use"

bad bad. unhelpful customer service. have not received my item. my item is very late and they will not issue me a refund awful awful don't know what to do about not receiving my item. but do not use

"Po tygodniu dostalam informacje,ze …"

Po tygodniu dostalam informacje,ze jedna z rzeczy jest niedostepna.Dostawe rozumieja nie jako czas od przelewu a od wyslania.Ten czas od przelewu jest dlugi,zajelo razem dwatygodnie.Wyslalam dwa mejle upominajace sie.Na prosbe o niewysylanie niekompletnego zamowienia stwierdzili,ze juz za pozno.

"COCO FASHION CO. CHINA"

As I said in my last post I was having trouble with returned merchandise. So this is how things stand: Ordered - got it 2 months later.
Returned it immediately $30 for shipping.
They said they did not get it after 21/2 months. Another 2 months go by and what appears on my doorstep - the package I had returned to them with a note "NOT PICKED UP". So I make sure I have the right address and reship: $30.00. Again it sits in The Chinese post office and again it is returned to me "NOT PICKED UP'. In the meantime I am in constant contact with customer service, they say no there is nothing at the post office for us. I shipped it a 3rd time $60.00 with a tracking number. Customer service will no longer answer my emails. Meanwhile I checked the tracking number, guess where it is: SITTING IN THE CHINESE POST OFFICE FOR THE PAST MONTH. This process has gone on for 1 year already I have spent $120.00 CDN for shipping, as well as $175.00 for the merchandise so all together I have put out $295.00 CDN and have absolutely nothing for it. Please do not order from this company, what a heartache, On a fixed income and I am out all of this money.

"YOU HAVE BEEN WARNED!"

They will give you a line saying the item "is not available" after almost 3 weeks of waiting for it. Then, will lie about refunding the money back to you by claiming it has already been refunded. In fact, such a thing never happened. They even told me they emailed me about it.

When I think about it now, I suspect the item was never really available in the first place. There was no email to cancel the order, no confirmation of the refund, no details whatsoever, no news or updates. The dresses, if they even exist, are so well-priced, however they are almost always not available. It is a scam. Save your money and go to a more reputable seller. You have been warned.

"Worst service"

Hi
I had ordered one sandal from coco fashion. But after 2 weeks they said that it was out of stock. Then I suggested them another they replied the same for that sandal also. This was happened 3-4 times with me. And now they stop responding mails. So I suggest you people not to order anything from coco fashions.

"Fast Delivery Service and Reliable Customer Service"

I am highly impressed with the delivery service. This is my first time patronising Coco Fashion and I will definitely shop from you again.

"Remember The Asian Sizes!"

I completely fell in love with everything I ordered. I did not have any problem with customer service and everything I bought was so soft! Since I live in the U.S. it did take a while to get to me but it was SO worth it! The only thing I as well as others have to remember is that asian sizes run smaller. Additionally, for me having a wider rear, some clothes were a bit too short. However, an additional shirt under a dress can fix that easily! All in all I loved it, the website looked like it was set up nicely.

"Got what I ordered, shipping went quick"

My sister found a dress that she adored on this website and I wanted to purchase it for her birthday. I had a few questions and was able to use "live chat" to get my answers immediately. Coco Fashion was so helpful and even shipped my package out the same day so that I would get it as soon as possible. I will be back again, next time to shop for myself. By the way, my sister LOVED the dress and wore it out for her birthday! You guys have the most AWESOME clothes! Thank you again,

Sara Elmansor.