"Terrible..!!!!!..."

My order was placed on Feb 8th, but today is Feb 21st, it still hasnt been sent out or ready to ship yet. I send them an email to ask about it. However, what I get is the reply: "Two items from your order are not available...we sent message but havent got reply yet" and without any SORRY about the inconvenience....The message they were talking about (order is unavailable) was come few minutes before the one they reply us and "4-5" hours after the email that we sent to ask about my order still hasnt shipped. So what do you mean by "havent got reply"?..Are you kidding me? Is it my bad when I sent an email to make sure my order to be shipped? What take you so long to tell us those items are out of order?. What happen if I dont ask about item? The customer service is terrible when they make a lie-evidence to blame on customer.
One more SMALL and very LITTLE problem is when I leave this review, I see items that I ordered still in available status on the website..That's nice huh..:D

"Hit or Miss..."

I bought a total of six items, 5 hoodies and 1 t-shirt. The shipment came in two separate packages. The first package contains just one hoodie and it was of high quality and really cute too. It was a great buy. The second package came with the remaining 5 items. There was a hole on the outer package, but none of the items were damaged. The hoodies and t-shirt were all individually wrapped, so they should all be dry, but for some reason, one of the hoodie was damp, to the point that it was wet to the touch. Now, I order online a lot, but I've never ever receive wet merchandise before. Not only was it damp, there were black spots on the front of the white hoodie right on the bear's face. I doubt the spots would even come off after a wash. One more thing worth mentioning, one of the hoodie I received is not as pictured. The picture shows a bunny tail, what I received doesn't have one, but that's minor detail. It's still quite cute without the tail, except that the buttons do not work well, the hoodie just does not button right. There's a see through gap after the hoodie is buttoned up. So out of the lot, I'm only impressed with the one hoodie. The rest is just so so. I'll be a lot more careful if I ever ordered again. And yeah, I waited forever for the items to come. Also when I first placed the order, after a few days I got an email telling me that all of items I order were out of stock except for one, and they told me to pick something else online. I was surprised at that experience.

"Smooth and easy experience, only minor annoyances...."

I hadn't ever ordered from a shop based in China before, so I was naturally hesitant when I went to make an order there. I was ready to get scammed or receive products of poor quality but I was pleasantly surprised with Coco-fashion.

Their site is easy to navigate and the pictures are generally nice, however, you quickly notice that some of the pictures appear to be taken from other places, while some are obviously a girl taking a self-shot with her camera in the mirror. The latter are very few, thankfully. The pictures didn't really impact my overall impression of the site so I was satisfied.

Ordering was also pleasant and smooth, the shipping was a bit higher than I expected but the cheap prices more than negated the cost of it. I chose the cheapest shipping and was told to expect my wares within 20-25 work days but I already received my package in just 15 days(I live in northern Europe), which is great, so thumbs up for that. Even though I live in Europe I had no trouble with customs holding onto my package or rummaging through it, so it arrived completely intact.

The quality of the clothes were generally high, nice fabrics, not too thin, stitching was all right, the fit was great on the majority of the items (there's a slight difference between the Asian and European body types, to put it lightly), but there were also some small things I didn't like. On one or two of the items the stitching was a little sloppy, but it's nothing which can't be corrected by a little extra swing of the needle. There's only one item I am displeased with and that's because there's zero chest-space and no stretch, so anyone who uses anything above an A-cup should be aware of this when browsing their wares.

But overall very pleasant experience, I'll definitely order from them again!