"I can not reach anyone and when I…"

I can not reach anyone and when I finally did through messaging, I asked if they would do a price match, showed it cheaper elsewhere and they said: "Go buy from them". Tried to contact a manager and no response. nUnbelievable.

"Item attired damaged and they are…"

Item attired damaged and they are refusing to refund me.

"Rugs that last a lifetime"

Rugs that last a lifetime, so delighted with my purchase. Free delivery and on time.

"Poor quality, not made to last."

Just over two years since we purchased and we've had to replace this rug. The pile is terrible. No matter how often you vacuum, crumbs still get caught in it and it's impossible to use the vacuum on full suction as it won't move across the rug. It also sheds threads and is worn in places already. I wouldn't recommend.

"Company went burst and didn’t receive…"

Company went burst and didn’t receive any item from them. So had to buy from another company Therugshopuk and got my item in 2 days

"Modern rugs gone to the wall."

Yep looks like rugs direct have taken over modern rugs. All the same identical rugs. Have to say I bought a lovely rug from them last year. Went in to buy a second one from them now. Realised they were gone bust. The exact rug cost me £134 last year on
Modern rugs website and now it's £209 plus £20 delivery on rugs direct.

"The company has ceased trading"

The company has ceased trading and gone into liquidation with no correspondence. The only upside was that my credit card company re-credited me with the cost of the rug.

"Ceased Trading"

We ordered a rug and were expecting delivery only to find out they have stopped trading i.e gone bust

"First time ordering from Modern Rugs…"

First time ordering from Modern Rugs initially what I ordered went out of stock between me placing the order and the delivery date but the back ordering process was swift and the rug actually arrived a day earlier than expected. Really happy with the colour and quality - would order from this company again.

"I purchased and paid for a rug five…"

I purchased and paid for a rug five weeks ago and it never arrived. Found out they have gone into liquidation. There website redirects you to a different company. Which is the same director. I eventually got my money back from this company by insisting with a few emails.