"Unprofessional - Poor customer support and follow up"

There are a variety of other efficient freight forwarders providing similar services.

"good work"

good work, james for your service thank you.

"Mr. James insights"

I had an excellent insight about bank information details to globalshopaholics with Mr. James he patiently answered all my questions and was very helpfull

"Global Shopaholics provide me always…"

Global Shopaholics provide me always the lowest shipping rates.They always guide me on my every query. Highly recommended. They are the best package forwarding service provider

"Best package forwarding company"

Best package forwarding company. Every time I received my shipment on time and their charges is too much low as compared to other package forwarding company

"they are spending all their efforts and…"

they are spending all their efforts and power to waste the customer time/days , it is none of value at all to them,
their action too slow to solve an easy issues whatever how clear is it , even to instruct them a solutions they do not gonna do it (notice the solutions not to lost their time or money but they still on their believes to late much more days as they can) ,

one of the scenarios,
i requested one item to be shipped standalone cause i want it urgent ( i decide to pay more by DHL express service via them ), they let me wait three working days to prepare the shipment , i had paid on time to be release same day but no way , they shipped it by dhl after one day more ,then due to something unknown to me the item returned back to their warehouse on 02 of October morning time but till now they don't want to take an shipping action again , i informed them to ship it by any kind of courier but no thing , it is out of their believing work to delay the items as they can do it.
(updated , they had reload it to my account as a normal received item on 12 of October evening time and i did the same procedures for preparing and shipping in express process fee and priory fed-ex express maybe it will go out of their store today 15 of October , the other thing that unbelievable the shipment first time on their system was 16x13x5 inchs5.7LB , but the same item they consolidated it to be 13x11x4 inches 5.4LB , i dont what it should be considered but i will leave it to you ),

second case scenario
one order has about 26 items, one item they missed from their store , i had requested to prepare this order since 30 of September of course till now they did not do cause there one item they missed , three days now i am asking them to ship the order and this missed item keep it later if found or not, they do not want prepare my order till now,
it is their fault and i asked to prepare the order without it but still insist to waste my times/days.

third issue ,
i will not show it here as it is solved lately ( it was a big concern ) .

far of the missed items from their store ( another item i talk about reached from amazon but they said someone else who sign it they dont know him "my address is same as they instructed but they say this name we dont have it at warehouse and i lost this contents" )


the list of services and pricing is good but, the worst customer service ever i deal with at life. they are not spending any efforts even to check your case. just wait sir , OK sir , they are working on it sir , but days is wasted as well.


seems we will not finish from this fake service of this company , lately i had requested a refund of the first payment to the shipment that they sent by DHL and returned back their office then i paid it again to be shipped by fed-ex as instructed from the customer service but they refunded me the amount without the processing fee(it is ok if they need it no issue ) to the account wallet , but i asked them to refund me that amount to paypal account same method i had paid with it before, they refused and telling me (you paid with bank account not paypal) i confirmed with them i had paid with paypal but they dont listen then i had open a dispute at paypal they forced to refund on my paypal and they made my walled negative 200$ , anyway i dont care as of course no any plan to work with them ever i just would like to clear their mentality of treatment in front of you all.

"the guy James helped me in everything I…"

the guy James helped me in everything I needed .

"good service and nice attitudes"

good service and nice attitudes. Will come again.

"Just do it--they make it easy!"

Just do it--they make it easy! Global Shopaholics is a phenomenal service. They combined 5 separate purchases into one small box, taped, labeled, and provided prompts for international requirements. Peter responded when I needed help determining how to pay for shipping (hey, webmaster, add Declarations to your excellent FAQ or visual how-to). Peter was patient, thorough, and most helpful in his responses, tracking down my misunderstanding so I could send my packages on their way. Global Shopaholics is a GREAT service. Just do it!

"Peter at customer service is great"

Peter at customer service is great. He was attentive and extremely helpful and took his time to answer to many questions that I had.