"I placed an order on 1/20/24"

I placed an order on 1/20/24. My credit card was charged $163.21. It is 2/14/24. I HAVE NOT YET RECEIVED THE HEARING AIDS OR A REASON FOR THE DELAY. You claim that you ship in 5 to 7 days. Please email the reason for the delay in shipment.

"Worthless product, worthless service"

Purchased TX-5 hearing aid (advertised with 45-day full money-back guarantee) in 12/7/22. Product did not fit well and did not really perform very well either. So we returned the product 12/29/22. Received confirmation of receipt by Bossa 1/9/23.
We contacted Bossa SIX times between January and May 2023 asking for status of refund and always received a prompt reply saying the refund will be made, just give us more time, so sorry. Tired of wasting our time after that and threw in the towel.
Not really worth the trouble of taking legal action for $85 product, so I guess we will just chalk this one up to experience.

"Customer service is awful"

Hearing aids came. All they did was amplify sounds and very little noise reduction. I couldn’t turn the hearing aids down enough. I followed all of the instructions to return. I was told it would take 10-15 business days to get my refund. I wrote numerous emails and called twice. Today it’s over a month that they got the package and yet no refund. I was told on the phone it would be another 4 days before they got back to me regarding my refund. This is a bad way to conduct business.

"Totally unsatisfactory service"

I ordered these hearing aids and when I did not receive or get any confirmation of the order other than the charge to my credit card I notified them that I wished to cancel my order and requested a refund. They said that this could take up to 72 hours. That was a month ago and I have notified them numerous times now.. all I get are empty promises. Companies who scam the elderly or people with hearing impairment should be more closely monitored. Very disappointing.

"Only purchase if you can afford to loose your money"

Purchased these hearing aides, arrived in a reasonable time, were not suitable. Followed all directions to return. Never heard further or received any refund to spite USPS comfirmation of delivery and phone calls.

"Fake"

I purchased bossa hearing aids online in December and have still not received them. I have emailed the company several times asking for a refund, but they refuse to refund me! I am literally at a loss. No hearing aids and no refund.

"This is the worst hearing aids I’ve…"

This is the worst hearing aids I’ve ever had

"They ran an advertisement suggesting…"

They ran an advertisement suggesting that children use their product. This is dangerous and illegal.

"Worst company to deal with"

Worst company to deal with. Bought their most expensive hearing aids. Delivery was on point. Audio quality is poor. Tinny sound. Almost no noise reduction. Third day, the right hearing aid stopped working. Contacted customer service via email to return items well within their 45 day return policy (it was only 5 days). Emailed three times...never received a refund. They acknowledge receiving the return. I have documentation since the end of November 2023 of the return shipment and them signing for it... and here it is February 2024 and still no refund, despite them supposedly checking with their billing department. I disputed the charge on my credit card and they've taken care of it...but this is the most unrepeatable company I've ever dealt with.

"Product was simple and easy to use"

Product was simple and easy to use. I started hearing things I hadn't heard in years. I didn't know what to expect after being quoted nearly 8 thousand dollars and opting for these reasonably priced over the counter the counter hearing aids. Would recommend these devices for anyone with hearing loss.02