"Extremely helpful and understanding…"

Extremely helpful and understanding with personal circumstances. Really took the time to listen and was genuinely compassionate.
I felt like I was being helped and supported and was given some really useful information such a pleasure to deal with a representative that clearly has exceptional customer service.

"Very efficient advisor"

Spoke to Akmad (sorry, couldn't quite catch his name), extremely helpful, explained everything and made a difficult situation less painful

"Great communication "

Phoned these guys to sort out a financial issue and the person I spoke to on the phone was really understanding with my situation and helped me through my options. He didn’t try and force anything on me and make me feel uncomfortable. He was great and put me at ease considering the circumstances.
Caller name was Asif and was great

"Great service and communication"

Great service and communication. Always treated with respect and in a professional and polite manner.

"James"

Spoke to the most understanding and compassionate person today his name is James. Really helped me a lot Thank you 😊

"mathew was very helpful"

mathew was very helpful

"I was dreading the call but my call…"

I was dreading the call but my call operator was especially kind and understanding. He allayed my worries and worked through a payment plan with me. A very compassionate man. Can't thank him enough.

"Spoke to Josh--company was chasing a…"

Spoke to Josh--company was chasing a statute barred debt he was courteous polite efficient dealt with my call promptly and a satisfactory outcome was achieved quickly

"Helpful"

Helpful, caring and supportive.
Gave lots of information so I was fully informed and plan set up to clear debt.
They also have a very helpful portal easy to use.

"The person called josh who had phoned…"

The person called josh who had phoned me today was extremely helpful I was very pleased with all the help he had gave me and even helped by giving me a number to phone as being homeless