"I spoke with a lovely lady this morning. Her name is Ms Ardia I think I’m not sure if I’ve spelt it right but she was very understanding and very polite on the phone. She has helped me massively."

I spoke with a lovely lady

"Rude women that phoned me"

Rude women that phoned me, and hung up before I could even finish talking. Told me to check my emails then hung up.

"Kenan was polite friendly and totally…"

Kenan was polite friendly and totally patient made me feel calm and at ease and anything that I never understood was explained and he always found away to make me understand very profession n patient

"I spoke to marcel today he was very…"

I spoke to marcel today he was very helpful in helping me to sort out my repayment plan with out any pressure, to pay this amount or pay that amount it was a pleasure to speak to you.

"Josh is 10/10"

Josh was the nicest guy I’ve spoken to, I’ve been struggling in life financially and he handled everything amazingly. 10/10 superstar

"Mitchell was very helpful and efficient…"

Mitchell was very helpful and efficient in finding a solution. Provided excellent customer service and was extremely understanding. Give him a raise! Ahahahah :)

"Spoke to James today he was polite and…"

Spoke to James today he was polite and professional he helped me set up a payment plan I could afford without any pressure.It was a nice experience talking to someone who listened and took time to make sure it was affordable repayment plan

"Lovely customer service thank you xx"

Lovely customer service thank you xx

"Hanna is amazing."

Following a productive discussion with Hannah, I commend her exceptional support and assistance in addressing my needs. Congratulations to her on her dedication, and thank you to both her and the company.

"Great service, understanding agent "

Mohad was the agent that spoke to me. He was professional, kind and understanding and offered empathy for my situation. He talked me through everything and helped me set up a suitable payment plan. It was a pleasure to deal with Mohad today. He's a credit to the company