McCarthy Cars UK Ltd

Transportation Access and Assistance
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180 reviews
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Customer Reviews about

McCarthy Cars UK Ltd

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Anonymous

5.00/5.00

"Happy Customer…"

Very pleased with this company,dealt with engine gasket leak very efficiently under warranty last year with no quibble. Routine servicing good and includes MOT,very helpful.

03/08/2023

Mr Inheanachor Onwumere

5.00/5.00

"Excellent customer service"

Customer service was great with one-to-one attention. Staff was patient and very thorough throughout the dealings.

30/07/2023

Grahame Beale

5.00/5.00

"Mc Carthusian cars"

Salesman was helpful and polite. Very noligable about several cars. Would call again on mc Carthay cars

28/07/2023

Kentblog

1.00/5.00

"Something really not right here"

Something really not right here. Looked at a car for £6k, final price with a hard sell on warranty plus an “admin fee” of £200 to sell one of their own cars (?) came in closer to £8k. Told that there was only one key and we could buy a second for £200 but we could see 2 keys in the package. The second key was taken outside to “see if it fitted the car” when it came back part of the fob was missing and apparently the key would not be able to turn over the engine - so back to another £200 on top if we wanted a spare key. Quoted £900 for a warranty but when we hesitated that came down to £800. Overall we were not comfortable with the situation and left. We then checked online and the same model/year elsewhere was coming in at a substantially lower cost. A double check on “we buy any car” valued the car we had looked at as £3.5k. We accept that WBAC would be looking to sell at a profit but seriously doubting they could get the £6k asking price we were looking at.

Thanks to McCarthy Cars for their response. It does not address all the concerns but I appreciate the offer to effectively waive £400 on top of the £100 discount offered on the warranty. We will not however be purchasing the car - your bottom line should be your bottom line and not subject to pseudo “discounts”.

27/07/2023

Michelle Wilson

5.00/5.00

"I bought a car from McCarthy Cars…"

I bought a car from McCarthy Cars recently. I was impressed with the service carried out on the car including replacing tyres, and making sure the car was in excellent condition. There was always someone at the end of a phone even after I received the car checking all was ok. I felt really looked after by them and am very happy with the vehicle.

26/07/2023

Nicola

5.00/5.00

"A**** Service"

The service from Mc Carthy is outstanding!! All of the reception staff are so lovely always informative and prompt Our car is always booked for service and MOT which is carried out to the highest standard and also very prompt! We are informed on everything and we have just renewed another 3 years for our service and MOT very happy customers👍🏼

26/07/2023

Aimee Franklin

5.00/5.00

"100% would recommend to a friend"

From finding the ad for our car to closing the purchase, McCarthy Cars were great. We were served by Jody, who was helpful and honest in guiding us through the purchase, no BS on what we should or should not do, which we really appreciated. I would definitely recommend McCarthy Cars to anyone across London and surrounds who is looking for a quality second hand car.

24/07/2023

DAVID ZERIHAN

5.00/5.00

"Good staff and it's the right car I was looking for. I recommended the garage to our friends."

Good staff, and it's the right car for us.friendly people too.recommended to our friends

22/07/2023

Derek Strapp

5.00/5.00

"Good price"

Good price, preparation of car excellent. The salesman jody was extremely helpful and honest brought a car from here over 20 years ago and got excellent service, 20 years later and the same excellent service.

21/07/2023

Keith

4.00/5.00

"Very polite and friendly"

Very polite and friendly. Good quality vehicles well presented.

21/07/2023
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