McCarthy Cars UK Ltd

Transportation Access and Assistance
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180 reviews
Overall Rating
Customer Reviews about

McCarthy Cars UK Ltd

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Mr Robert Davies

5.00/5.00

"Great service"

Great service. Will going back for my next car.

20/07/2023

Liz S

5.00/5.00

"Great service from Steve and all the…"

Great service from Steve and all the team at McCarthy Cars. Very happy with the car that we bought

20/07/2023

Mr Joe Divilly

5.00/5.00

"Very good and prompt service"

Very good and prompt service, didn't take advantage on costs

18/07/2023

Stephen

5.00/5.00

"Brought car from them and took out…"

Brought car from them and took out 3year warranty I have been treaded with good service all the time I can not complain about buy the car and the warranty thanks you all for the service

18/07/2023

Mr Rajan

1.00/5.00

"Today I went to the Croydon showroom to…"

Today I went to the Croydon McCarthy showroom to buy a Toyota RAV4 car after seeing the car advert on Auto trader.I was happy to buy the car with full cash.The sales person noticed that there are more people waiting to see the same car.So he was forcing me to buy the extra 3 years warranty and £500 painting repair charge on top of the car price advertised on Auto trader as a bait saying that other customer is ready to buy the car if I don't pay the extra charges.If they want all customers to take their 3 yer warranty charges they should mention that rate on the Car Advertisement on Auto trader. They wasted my valuable time in taking a test drive and reading all the documents of this car.Even the sales person hide the details of the last MOT done in 2022 from me as the results of MOT was showing some advisories for the car.
Overall very poor customer service.

02/07/2023

S D

4.00/5.00

"Nissan Qashqai - Red"

Great Customer Service

28/06/2023

customer

5.00/5.00

"Excellent"

Very pleasant staff and knowledgeable

27/06/2023

ALASTAIR

5.00/5.00

"Just awesome"

Professional, courteous and helpful from start to finish a great buying experience!!

22/06/2023

Colin Channer

2.00/5.00

"Rudeness given a time t a purchased…"

Was given a time to pick up a purchased car had a day off work as it was a morning collection. Phoned up to be told it was a late afternoon time l wasn't happy to be told by one of the owner brothers l could have my deposit back if l wasn't happy very unprofessional.

22/06/2023

Tim

5.00/5.00

"Toyota IQ"

Very professional team but unpressured as well. High quality stock with excellent after sales and warranty services provided.

21/06/2023
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