"Finally got a reliable car it seems"

Steve sorted out the part exchange on the Lexus I bought from here after losing confidence in it. I got a goodwill gesture because of the issues I’ve had. Now, thankfully I found a 2013 B max which seems to be less trouble than the Lexus was. Went above and beyond to suggest a more reliable vehicle than the Orlando I was looking at. Thanks to James McCarthy for collecting my Lexus out of hours to get it to the workshop. The experience was relatively painless and got a car that I feel confident to drive. I’ve done over 100 miles in it since Thursday / Friday last week and it seems to be holding up well.

"I had a very good experience"

I had a very good experience, an honest company with great salespeople. The saleswoman Maria served us very well and the quality of the cars is excellent!

"Very helping and good service."

Very helping and good service.

"Top tier service 👌🏽"

This is a rather overdue review but I honestly can't recommend McCarthy Cars enough.
We had a beyond terrible experience with Cinch which left us carless which took me to McCarthy's and god I wish I'd found them sooner and used them from the off!
From the moment we walked onto the forecourt to the moment we drove off it a couple of days later, the service was superb.
The entire team are so friendly but Steve was our main contact and he was so helpful and accommodating. We had our dog with us to try and gauge if boots were going to be big enough for him and Steve even said we can test him out in the boots if we need to 😂 he got to know us and understand what we were looking for and what we needed and we ended up with a completely different car to what we were expecting but it's perfect and a year on, we're still so happy with it.
Steve also helped us with the finance element and just made the whole experience and process so smooth. We had the car within 3 days of the test drive, after it had been serviced and valeted.
A few weeks later there was a fault with the battery and they came to our house, took the car and replaced it and returned it to us all within a day of calling them.
They really are a great business and worth travelling to to go and see. I won't want a new car for a long time as I love ours so much but when I do, I'll be straight back to these guys.
Thank you McCarthy Cars!

"Excellent service, thanks Maria "

The customer service provided by Maria was excellent and exceptionally warm and real as well as organic, nothing artificial. Everything was thoroughly explained and the whole process was smooth.

"As a rule I don't usually give reviews…"

As a rule I don't usually give reviews however on this occasion I feel compelled to. Friendly, honest and professional service.
My sales agent was Marie, what a lovely person.
I'm not good with technology but had to use it to buy the car because I live way up North. Marie held my hand metorfroicly speaking and was so patient with me.
The car was exactly as she described although I had only seen it on line.
She even arranged for it to be delivered free of charge.
They gave the car complete RAC 82 Point check and changed/replaced all the parts recommended.
Also gave me 3yr Platinum RAC cover with a 3yr parts and labour guarantee.
All can say is thank you, thank you, thank to McCarthy Cars for your support and service HIGHLY RECOMMEND YOU.
And a massive thank you to you MARIE 😘😘😘😘 👍🏾👍🏾👍🏾👍🏾

"Excellent company"

Excellent company. First dealt with them years ago. It appears that nothing hits the road in their name other than with full valeting and in great mechanical condition. Stephen Paice was excellent and we have told him so. But everyone was freindly whilst being businesslike. A very good thing too.

"Warm and friendly place to buy a car"

Warm and friendly place to buy a car

"Great service and extremely helpful…"

Great service and extremely helpful sales team - nothing too much a problem to sort out.

"Brilliant service "

Brilliant service and care as always, this is the 4th car bought from them and each time was a fantastic service.