McCarthy Cars UK Ltd

Transportation Access and Assistance
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180 reviews
Overall Rating
Customer Reviews about

McCarthy Cars UK Ltd

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Julie Foruria

5.00/5.00

"Very helpful professional staff"

Very helpful professional staff, not at all pushy. Very pleased with the car that we purchased. Overall great experience.

07/07/2024

Kim

5.00/5.00

"Very good dealer "

Nick was really kind and helped us throughout the whole process, and we didn't need to do much. The dealer has a lot of good quality cars, and highly recommendable. Trustworthy.

05/07/2024

Carrie

5.00/5.00

"Returning Customer "

On my second car from Mccarthy's and both times it's been a pleasure doing business with them. Had Maria who was so friendly and accommodating. Process was quick and easy as she was responsive and ready to assist. Happy with my new purchase!!!

03/07/2024

Vaibhav Malhotra

2.00/5.00

"Happy but not so happy customer"

I bought my car from Mccarthy on 1st April and was very happy with the services provided. They were quick, responsive, pretty helpful, guided me well. I even took the delivery on a Holiday since I am quite busy with my office work on weekdays. On the day, I was given one operational key since the other key was not working (which should have been chaecked before hand only). But I was affirmed that someone would come and sort out the keys at my place, since a mentioned earlier, I am busy on weekdays. From here the issue starts to build up since no one contacted me initially and after chasing, I am being asked to come to their service centre (open from Monday-Friday 8am to 6pm), and they would need special approval to pick up my car. I am fine with ione key also, but since I am going on a long drive with my parents and my family, I am just concerned what might happen if my only key stops working. I understand Mr. JAmes is the owner to whom I tried reaching 8 times over call and everytime a message is left for him and he never calls me back. I tried booking couple of early morning appointments at 9:00 am, but my work commitments doesn't allow me to attend these. I am feeling so sad that I have to give them a low rating but this is something which has been bothering me big time. I didn't mention, the wrong name on the certificate (which was rectified by the only, when I gave them a copy) and the front wipers which didn't work properly from the very first day. I hope this review might help me raise my concern and I might get some solution quickly

26/06/2024

Paul

5.00/5.00

"Excellent "

Excellent value for money, excellent and trustworthy staff. Highly recommended

22/05/2024

a.selinntlworld.comgtempaccoun

5.00/5.00

"Buying my next car from McCarthy totally a pleasure cars"

Buying my next car from McCarthy cars, was a total pleasure from my first message in regards if the car is still available? The journey from start to finish was a great experience. Car was everything the advert was. Photos on the website all were exactly as the car is.Johnathan McCarthy. Made everything clear keeping informed also answering everything I asked.the time I was on-site also was a great experience no hard sale force everything in my own time making sure it was my next car as I wanted it to be. Jhonathen carried out all the necessary documents and made me fully aware what’s on offer with the after sale teams .helping me understand I have three years no worries driving experience. Buy with confidence with this garage knowing the team is working hard to help you make the right decisions .

22/05/2024

Zacchaeus Oladokun

5.00/5.00

"Excellent service"

Excellent service, reliable and very helpful. Friendly staff

22/05/2024

stomer

5.00/5.00

"Excellent experience …"

Jonathan McCarthy gave us excellent service when we bought our BMW
He was very professional with a very friendly approach and we will very happy to repeat the experience

22/05/2024

Mr Justin Lawrence

5.00/5.00

"Buying car"

Good prompt service

22/05/2024

Mrs Margaret Denkyiraa

5.00/5.00

"I had the opportunity to ask all the…"

I had the opportunity to ask all the questions I need and eventually I received the answer which was very good.

22/05/2024
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