"Good range of used cars"

I was shown a number of cars in my price range and found a suitable one. Maria was very helpful and attentive, but not too pushy.

"Brilliant !!!"

Brilliant !!!

"Good and efficient service"

Good and efficient service

"This was the second purchase I've made…"

This was the second purchase I've made from McCarthy Cars Croydon on both occasions they've ticked all the boxes. I would not hesitate to recommend

"Amazing customer service"

Amazing customer service, treated well and went with them for finance instead of with a online company, much better deal also

"Have had nothing but problems with the…"

Have had nothing but problems with the car I bought for Mccarthys first coolant leaking ,they so called repaird thermostat and water pump knowing it was the head gasket,had in another garage and found out the cylinder head was cracked all repaird, now had the RAC repair van out because it won't start have been told it is the fuel pump not working, this car has and is costing me a small fortune and not a word from macathys,really feel ripped off.

"Found a fab SUV which I'm really…"

Found a fab SUV which I'm really pleased with. Dealt with John who made the process very straightforward and was very helpful. Would definitely recommend, thank you John.

"Fantastic customer service "

Fantastic customer service and selection of vehicles. There was no hard sell.

I've never known a garage to prepare their vehicles so throughly, any alloy wheel damage is repaired as standard and they give you 100 miles north of fuel as standard.

Would highly recommend this garage

"I visited McCarthy Cars in Mitcham on…"

I visited McCarthy Cars in Mitcham on 15 October to look at a Ford Focus. It was late afternoon and I and a friend were seen by Sales Executive Steve Paice. We noted the parcel shelf was missing and Steve said he would order one for us within the deal if I went ahead. He also undertook to ask the valeting to do some hard work to take out some scratches. We looked over the car together and then went on a test drive alone. We then sat down and went through the details, covering, among other things, the RAC check, history of ownership, servicing and MOT, and options re a second key, three year warranty and RAC cover, various bespoke insurance extensions, payment options etc.

Throughout the conversation Steve was unhurried, professional, knowledgeable, informative, friendly without being overfamiliar and there was no hard sell or pressure of any kind. I decided to go ahead and which options to add and paid a deposit. He recommended a salvage company to collect my previous car (engine had imploded).
I returned as agreed on 18th October to collect the car and pay the balance. Steve took me through the document folder and did the car tax application online for me. He covered a few other points and answered a few queries I had and I drove off.

The arrangements with the salvage company went very smoothly. I didn't ask about the parcel shelf on 18th but Steve must have already ordered it and he texted me that it had arrived on Monday 21st and I collected it the same day. That is the kind of thing that might
just slide but not on this occasion. Of such points the fifth star is made!

The process as a whole was a very pleasing and comfortable way of making a major purchase where I don't have significant knowledge of the product area. In a few years' time should I need to buy another car I will certainly look out Mccarthy cars to see what is available.

"Very profesional service"

Very profesional service, bought second car and we are happy with that.