MyFlightSearch
Mouna
"I bought a ticket with them yesterday…"
I bought a ticket with them yesterday (June 1st) I clearly put in June 27th to July 1st for the flight dates. I have the screenshots of every step of my reservation to prove it. They send me a confirmation and it’s for June 25th to July 4th!!! I called them 4 times and left voicemails and still no one has called me back and now I’m trying to call them and the call won’t even connect. I feel as though I have been scammed...
Todd Sheldon
"How Can This Company Not Care????? UPDATE!!"
Just want people to know that the experience I recently had with your Company was the up most worst ever, as I accidently called your number to make changes to my flight information for Spirit Airlines. I thought I was calling them and to make things worse the woman made the changes to my reservation and i never got a confirm email to changes to my reservation and Spirit Airlines confirmed there were never any updates to my flight. Now you took my money for these changes and after I kept getting hung up on the phone I still can't believe the unprofessionalism here because i want my money back by a mistake by me and by your agent. How can a company operate this way when your agent never even gave me any information on any changes, but yet you won't help me get my money back and most of the error is on your part? Here is my reservation Number for my flight R65LFB. So my question is now why wouldn't this company help me when i tried calling the last 3 times and the agent all she said was we sent you a email when i received nothing!! I just want that $$ I was charged off my credit card. I just called Spirit Airlines again and they confirmed there was no third party agent that made any changes to my reservation and my credit card company has on file 1-833-200-3343 out of Nevada an amount of $$ attached to my bill and I want that amount credited back to my account!
Jen MacDonald
"DO NOT BOOK WITH THIS SERVICE"
Booked a flight with this third party on May 10th. I required a flight change 1 month prior to my RSVP date, so I called MyFlightSearch directly. I was greeted by a rude and exhausted sounding representative, who happily said there were no changes, period.. thanks for calling! I asked if I could speak to a representative that may be able to advance my concern and was told "I am senior leadership, there isn't a level past me" (or something to that effect). I contacted West Jet directly to see what could be done about my flight, they were gracious and helped rectify the issue. West Jet reiterated, that MyFlightSearch was a third party and they have no control over MyFlightSearch representatives.
This service overcharged me by $100!!! and were absolutely useless when I required assistance. I called back to the service after I spoke with West Jet to discuss my concern and was I received by a VOICEMAIL!
This company isn't a service, it is a FRAUD. Save yourself the hassle and upset, book with the airlines directly.
Kimberly Poole
"Sold expired travel protection plan"
Waiting for a refund since 11/2018 booked a round trip flying with spirit needed to cancel due to wildfire. Myflight sold me travel protection coverage for 27.40. when i went to file claim after canceling fight. the travel insurance company tripmate whom handles their claims finally after like three month insured me that the travel plan my flight had sold me was expired and had expired on 9/3/2018. which i brought my ticket on 10/26/2018. as today tripmate states they no longer do business with Myflightsearch. Their customer service is the worst i dont know how they still have jobs and are allowed to operate under such condition. I call they put me own hold hang up on me more than enough continue to provide false statement regarding my refund and continue to lie. I have had enough of this company how do you sale and take consumers money for a product that don't exist and then when the consumer is requesting a refund get the run around and treated unfairly. My booking number was 177580 and my email address is not allowed in this review. This business is unethical and unreal and i dont see how they could still be in business because of they unlawful practice. I'm done calling and wasting my time with Myflightsearch. My next step is to gave this information to my lawyer and perhaps even get a class action lawsuit formed against the Myflightsearch and the airline who is doing business with myflightsearch they should be liable as well if you are going to allow a third party sell your product then spirit should make sure that company is in compliance. Myflightsearch apparently only have their own best interest in mind taking peoples money and not caring about the consumers needs want or feelings about the service they paid for. Unfair and Unjust you will hear from my lawyer real soon. Still waiting for my refund that myflightseach.com promised me that was finally being processed that was two months ago still have not received my refund.😡 Received your response to my review stating I will here from someone in your customer service department in 24 hours. However it's been 5days and I've have yet to get a call from you guys so I guess my complaint against your company and the way I've been treated doesn't mean nothing. Will be happy when this matter is resolved . After months of trying to get a refund I finally received my refund today. Thanks to Victor who apologize for the inconveniences and insured me that this matter would be taking care of and it has. Thank you for stepping in and making things right for my flight search.com.
Kimberly Howard
Ioan Ungur
"This company it’s a scam"
This company it’s a scam. Booked a flight to new york, they called the next day and said the tickets are not available anymore.
They said we have to change the airline company and pay 250$ more. Don’t book with them. I’ll call the airline and the customer protection agency to get them shut down. Please research before booking.
RON MORE
"This is a SCAM company!!"
This is a SCAM company!!
I rang their number by mistake via Google.
DO NOT ring 833 200 3163 it is fake
Dikki Putilin
"Victor is a star."
I had a few problems but Victor was a total star and fixed it for me. The whole family is going to Paris this Summer after a misunderstanding Victor at MyFlightSearch set out to fix it and he was true to his word. Yay to Victor and MyFlightSearch.
Gabriela Zuniga Tabora
"sketchy company"
Do yourself a favor and NEVER book a flight with this company. Once you book, they will contact you a few days later to tell you they had to cancel your booking. I just got off the phone with a man and the excuse he gave was, “the ticket was cheap when you booked it but the price went up and we couldn’t get a hold of you so we had to cancel it.” I have never heard of such a thing!!! I’ll stick to what I know next time.
DZ
"This company is like a big scam...do…"
This company is like a big scam...do not use them. waiting on a refund for 9 months and they still say they are processing it
They said luggage was included, it was not. Stay away from this company. bad news
Billy Tophat Hendren
"Worst experience I've ever had charged…"
Worst experience I've ever had charged 660.00 for booking please never use this company it's a scam lost 660.00 the worst
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