"Money refunded in full !!"

Well dear reader - I amazed to report that I have received a full refund from Electrovid- no actual ‘contact’ but a full refund. Can I suggest that those of you who have similarly paid but received no goods keep going at them and about them and you might get a refund as well !!

"I was ripped off as well"

I was ripped off as well. Is this company run by somalian pirates? They took my money and then left it at that. Can't contact these crooks. Do not buy from these people, they are criminals.

"Awful - probably a scam"

Awful - took order and the money but nothing sent and all contact cut off, at least now their web site says out of stock on everything so you can avoid orderering and paying

"I purchased a video from these people"

I purchased a video from these people, first of all they sent a video which had a scratched tape head, was dirty and nothing like the video l paid for. They promised to send a decent player an upgrade as a gesture, l amcstill waiting weeks and weeks later, also they will not answer calls as they have removed their number blaming staffing problems, they will not reply to emails at all. At the beginning of this l asked them if the would look at my panasonic video/DVD recorder which is/was a good expensive machine with the view to repairing it, the contacted me which was the first, last and only time and quoted me £100 to repair, l don't think they were expecting me to say yes please go ahead, l think their plan was to hope l say no and tell them to dispose of it with a weiw to selling it for. So basically they have stolen 2 video machines from me. Do not use these people. If they cannot reply to an email it just shows how untrustworthy they are, give them a wide berth.

"I bought the Video to DVD conversion…"

I bought the Video to DVD conversion kit after speaking to the company who seemed helpful - I am not at all tech minded. The website offers support, so I took a chance. That proved a mistake. I can't get the video capture to work - I get sound only, no video, which defeats the whole object. I have managed to connect the video player to an old TV to check it, so I know that works, but I can't check the USB dongle. I have sent lots of emails - they say their phones are faulty - do I believe this? I have received only 2 replies, neither of which was helpful. I now have some useless gear and no idea what to try next ....

"Faulty goods, not repaired or replaced"

I purchased a second-hand video player and new remote from Electrovid in January 2023. The player has a fault, the remote doesn't work, and neither came with instructions. Despite numerous attempted phone calls (they never answered) and emails (only 1 reply), months later the faults have sadly not been rectified. I can only conclude that I would NOT recommend buying from Electrovid.

"Perfect Thankyou"

Perfect Thankyou

"AVOID"

AVOID. The helpline does not exist. You can only contact them via text chat which they don't respond to. The vcr I was sent didn't work, eventually after several messages they sent me a returns label. I sent it back but have not got my money back and they ignore my messages sent over the last 10 days.

"I bought a Revamped VHS player from…Electrovid"

I bought a Revamped VHS player from Electrovid in February.
It arrived on time and very well packaged.
I found it developed a fault on the second time of my using it.
I phoned and told them the problem, and they immediately sent me a free return label and said to return it in its original packaging.
I received my player fully working after a week, very well packaged once more.
Very good service and products, with a full çustomer service and helpful and polite help line.

"Video transfer to DVD"

I have several hundred VHS Video's that I would like to transfer onto DVD, so I search the internet for a working VHS player and looked at ELECTROVID which seemed to have what |I needed but when it arrived the scart lead was unusable, the software was useless the video player seemed to work but would not connect to my PC via the cables supplied even those leads that I already owned that were identical to those supplied would not work, after several hours of trying to get it working I manage to get some audio which was very disjointed and not very clear but no picture I yet to contact the company with my complaint, but I would not recommend using this company for a secondhand video player or their kit for the transfer of video to DVD