"Poor customer service"

Poor customer service. Company trying to be professional but very unprofessional .Easy for companies to reply saying my review isn’t genuine but I’m completely genuine with emails to prove. Other reviews will be left soon if you carry on running your business like you are

"Assured Cars Supermarket LTD made…"

Assured Cars Supermarket LTD made buying a car so easy! They had a great selection of vehicles, and the team was incredibly helpful and knowledgeable. I appreciated their honesty and transparency during the purchase. I’ve had the car for a few weeks now, and it’s been running perfectly. I couldn’t be happier with my purchase!

"Excellent service "

Excellent service from start to finish. I have bought my car from here. Really honest and great experience. Would definitely recommend

"Assured Cars made the buying experience very easy"

Assured Cars made the buying experience simple and stress-free. From selecting the car to delivery, everything was handled professionally. The car was in great condition, and the team was knowledgeable and friendly. Definitely a 5-star service

"Buying Mercedes Sprinter"

Great service from start to finish! The car I purchased was in excellent condition and matched the description perfectly. Delivery was smooth, and the team was very approachable and professional. Couldn’t be happier with my purchase

"Purchased my little polo automatic"

Fantastic experience buying a car from Assured Cars Supermarket LTD! The car was delivered on time and was exactly as described. The staff were incredibly helpful and friendly throughout the process. Will definitely recommend to others!

"Very quick response and reliable…"

Very quick response and reliable service .. even on weekend it’s like fast service .

"Excellent service"

Excellent service. Would definitely recommend and use again. Very friendly staff and engineers who came out.

I had a diagnostic carried out and also use the recovery service. Both on point 👌

"Wouldn’t use ACS/Clickmechanic again"

We had a problem with the clutch on our Fiesta so ACS said they could replace it but would have to take it offsite. We agreed £389, paid through ClickMechanic and reluctantly another £70 for collection. A few days later the car was brought back but on test driving the gears wouldn’t go in and the clutch stopped working. Advised ACS and they picked the car up. We don’t think the car had been road tested properly . They said there was now a fault with the clutch pedal, not the clutch but surely that should have been properly tested. They are now asking for another £130 for repair and delivery for a job that should have been done right first time. Wouldn’t use ClickMechanic again.

"One of the most dishonest gargages . . . . . . ."

This is one of the most dishonest traders I have come across in a long time. I paid for a full service (but only needed an interim service) plus an MOT.
In spite of writing so very many times,they totally ignore my request for my MOT certificate. I contacted the Police who contacted them and they assured the Police that they had sent my certificate. THEY LIED TO THE POLICE. I still do not have it. Also certain points which would have led to a failed MOT, which should have been rectified by the full service, were NOT done and they still gave me a 'PASS' - but no certificate. These are such dishonest people, they should be penalised and closed down for their trickery and lies.
Next stop = legal action for a full refund of my payments which they wanted in advance (? ? ?) and I refused. They have NOT completed the jobs but report that they have. They refused to return my car causing me to cancel an audiology consultation - I had no transport. They have caused me so much distress. They ignore my emails. They also added so many "unknowns" on to the agreed price, which I refused to pay, so they refused to return my car.
DO THINK AGAIN before using this appalling "service" - they are unreliable, dishonest and inflate the cost unneccessarily. Do read ALL of the feedback, especially the "surprise extra costs".

p.s.
I shall take my car to the dealer next week and ask them to check the service and MOT state. I am prepred to pay for this as evidence of the dishonesty and illegal MOT, before taking more action. Dishonesty, lying to me, lying to the police and causing me so much distress and worry is TOTALLY UNACCEPTABLE. Then add on their attempts to inflate the unneccessary extras' costs = an outrageous attitude and moral standard which needs to be
STOPPED and PENALISED.