AYP Healthcare
AC
"Placed an order in March"
Placed an order in March, it is now almost the end of May, and I still haven’t received my order. I have contacted them twice but nothing has been resolved and no refund. I might have to accept that I’m going to lose my money.
Sheila Davison
"19th April i placed my order"
19th April i placed my order, expected delivery within a week, didn't receive anything so wrote to ask why, they said they'd been really busy getting orders sent out etc and they'd be sending them out about 10 days later, that I'd get an email when dispatched, its now 22nd May and still received nothing, I've emailed several time now but they don't reply, customer service stinks, would never buy from them again, wish I'd thought to check these reviews before ordering
Fatouma
"Order never received "
Placed order on 27th March 2024, yet to receive my order, not responding to my emails. Worst experience I've ever had. One star is too much.
Josh
"Waited 6 weeks for my delivery to…"
Waited 6 weeks for my delivery to arrive. Poor communication.
HADLOWSHOG
"Do not use this awful company"
Do not use this awful company. I placed my order over a month ago and still have not received anything, no update on when I can expect it and they do not reply to email enquires, I have asked twice for a refund with no response so now I have taken this up with my bank to get my money back.
lawrence whyte
"WARNING "
WARNING
Stay well clear from this company !!
I ordered £40 of items on march . Still received nothing . Won’t answer call . I eventually go an email saying it was on its way . Emailed 2 weeks ago for a refund . No reply . This is 21st May . I guess I may forget about my items and £40
Do Not use
Nat Li
"If I could give zero stars I would"
If I could give zero stars I would. Complete sham of a company. Took my money, gave various different excuses to say that my order was delayed due to a shipping backlog. Followed up numerous times where they would either say that that my order would be shipped in 2-4 business day or by the end of the week. Well it’s been over 3 months and I have no order and they have now chosen to ignore my requests for a refund. Will report to trading standards if I do not receive a refund in my last attempt.
Martin Speck
"These people are crooks"
These people are crooks! They took my money, never sent the medication and won’t answer my emails.
Elizabeth Hull
"Ordered in Feb 2024"
Ordered in Feb 2024. Paid via card but never received items. Contacted several times and now no response. Making a formal complaint now
Ann Holmes
"This company is a disgrace"
This company is a disgrace. I hve used AYP previously, with no problem. However an order I placed on 2 April has not been delivered. I have made numerous requests for it to be delivered, and despite one reply, a month ago, saying the orser would be delivered the following week, no further replies. Are the company in financial difficulties?
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