"Took over a month for items to be…"

Took over a month for items to be delivered and no communication for them. Won’t use again.

"Second time serious problems"

It is the second time they cannot deliver. The last order was placed 8 April. Until now not delivered nor an explanation. I sent emails, no reply. I called the phone number from their website, they do not pick up the phone. After well over 4 weeks my money was gone and still no delivery or any news from AYP. Absolutely shambles.

"Placed an order on 24th Dec"

Placed an order on 24th Dec, still outstanding.
Whenever I contacted them, they will give out fake promises i.e. item would be received within 2 weeks / 3-4 days. Now, they just ignored my messages. Shame!

"Ordered item nearly a month ago and…"

Ordered item nearly a month ago and still to receive it. Emailed them 2 weeks ago and they said it would arrive by the end of that week, which it didn’t. Now they are no longer replying to my emails.

"Terrible service"

Terrible service. Very quick to take your money but abysmally slow in delivering your order, if delivered at all.
Impossible to contact by phone and Emails get automated response.
By the time you get (or not) your pharmaceuticals from them, you will either have been cured or been obliged to buy the same elsewhere.
Their TrustPilot review is reported to be false.

"no goods no reply had to get back from…"

no goods no reply had to get back from credit card scammers

"Avoid like a plague "

YOU DO NOT READ YOUR EMAILS. I WOULD LIKE MY MONEY BACK ASAP
*******************
Sorry about the delay in replying. I apologise for the delay in dispatching your order.

Your order will be dispatched shortly, you will receive an email update. It should be on its way within 2-4 working days. If you do not wish to wait for the order, you can cancel and refund it.

Once shipped, you'll receive an email with tracking information. I'm sorry for any trouble caused.

Thank You
AYP Healthcare
On 2024 M04 25 06:35:43 UTC, wrote:
This is a follow-up to your previous request #51782 "Freddie Nye - Your order"
I made an order on 27th February No51485 and still not received the item. If you can't deliver my order please refund me
Regards
Freddie Nye

JUST GIVE ME MG MONEY BACK

This email is a service from AYP Healthcare. Delivered by Zendesk

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"I have contacted ayp healthcare…"

I have contacted ayp healthcare regarding two orders I placed in March one of which never has arrived. The second I am still awaiting delivery. I was told I never placed an order because I didn’t receive an order number but the amount has been taken out of my bank account? The contact form occasionally works! Prior to this I received several orders 3 bottles of eye drops for £26 so much cheaper than buying via the chemist. Up to this point I couldn’t fault the company? If they cannot provide the goods please refund the money.

"I wouldn't even give them 1 star but…"

I wouldn't even give them 1 star but couldn't write a review without giving any!! Still waiting 3 months after initial order. Have e.mailed numerous times, sometimes eventually receive a reply..others not! Repeatedly advised order would be sent within so many days..but no! At one point offered a full refund( £60+ order from my mother) but nope..nothing again. Still no reply and repeatedly e.mailing every week!

"My order AYP51764 dated 28 Feb 2024 and still awaiting delivery of the goods."

I placed my order AYP51764 on the 28 Feb 2024 and paid for the goods. Despite numerous emails chasing the company which they responded to saying the goods would be despatched in a few days. However, no goods have been received or refund made. I have today sent them another email asking for a refund and I wait their response. This company should be avoided at all costs. Do not order any goods from them. They say they deal with the NHS which gives you a false sense of security.