"Respects the client..."

I recently signed up for a Worthpoint subscription. Along with some questions and a subscription payment issue, I e-mailed their customer support.
My experience was excellent. I received a reply soonafter I sent my e-mail and my payment issue was resolved efficiently and quickly.
Based on this experience and the information I am finding within Worthpoint, I would highly recommend this online company.

"Basically they don't care about service at all..."

WorthPoint is an unethical company which lures people in on a trial 7 days (fine in itself), but continues to bill you without any communications. I rely on my emails to tell me I'm subscribed or even renewing a year later, and they claim to send these but either don't, or likely they engineer them to go to people's junk mail. I know that because they engineer their T&Cs to not do this. When you raise this with them they do nothing.

Unethical, unhelpful customer services and one to just avoid. It's unfortunate I have to give them 1 star.

"Worthpoint is a total waste of money…..."

Worthpoint is a total waste of money everything is already available on the web for free. There is no free trial! Try it and see if you doubt me. Ebay advanced search is much better and it is free. Most information is copied from Ebay past auctions etc you can go Ebay advanced and see all this for free. Just try it and or Google history as well.

"Terrible..."

Terrible. I started the free subscription and it wouldn't even let me look up the price of the items unless i upgraded to paying. Whats the point of the subscription then if i cant even try it! And when I tried to cancel the subscription theres no button to cancel! It says theres a button but its not on my subscription tab. I tried with my mobile and pc. I guess i got to call the bank now... what a hassle!!! This is cutting into my work time and im extreamly frustrated!

"Customer service was prompt and perfect...."

I tried Worthpoint for 1 year. I enjoyed the articles but found the pricing element did not meet my requirements in the UK. For more US centric people I imagine this site is perfect! I did not want to renew due to lack of use, lack of info for my requirements, and lack of money. The customer service team arranged a refund and cancelled my subscription without need of a phone all or extensive questions. I highly recommend this company for their customer service articles and location relevant info.

"HOW TO SCAM THE BIG GUYS..."

Worthpoint is a site with no services or products but it is nevertheless able to siphon off funds from all the multinational credit card companies, Citi in my case.
I was issued a new card and had the charges reversed with ease, but it will only be a matter of time before WP finds a new entry into this account too. Citi is not exercising due diligence in online "commerce" and this site will probably thrive thanks to card issuers' negligent approach.

"I had found out I received a charge of…..."

I had found out I received a charge of almost 500 dollars and immediately called my bank which was NO HELP WHATS SO EVER! I decided to do what I really didn’t want to which was contact worthpoint directly. I was helped by rep CATHERINE. Omg was she an angel ! Especially right now with us needing every penny possible for the holidays, she immediately helped me and did what not even my bank could do. She immediately gave me a refund and helped me soo quickly with no questions asked. I had no clue I had even been subscribed to the annual account. I was immediately given a refund with such a sweet kind service that made me want to cry! She was just amazing ! Thank you sooo Much miss CATHERINE I WISH you and your family NOTHING BUT THE BEST AND HAPPY HOLIDAYS ! Thank you SO VERY MUCH!

"Best customer service I’ve had in my…..."

Best customer service I’ve had in my life. Would by the rep a beer if I could. Thanks again!!

"Since my annual subscription had…..."

Since my annual subscription had expired, I needed assistance with changing my email address for a new account and starting a 7-day free trial for the premium subscription. Catherine, who answered my call, was very polite and took the time to set up my new account, so I could start exploring and researching again immediately. I really appreciated her assistance and professionalism!

"No customer service..."

No customer service. They behave like they hate their customers. Constant harassment, selling your info, spam. They take automatic payments 2 months in advance so if you want to cancel, the following month has already been paid but they cancel service so steal a months' subscription. They conduct their business like shysters, which pretty much tells you what they think of their 'service'.