"SCAMMERS"

Telling everyone to get a refund via bank. Just had a phonecall to say theyre disputing my claim for a refund. JOKE!!

"STAY AWAY FROM THEM."

STAY AWAY FROM THEM.
This company is such a joke, I ordered a bed frame in January, didn't get a delivery date for over a month, delivery company is not reachable, neither by phone or email, main company customer service is useless about delivery times and barely answer emails.
Eventually got a delivery date, they never turned up.
3 months later still no bed frame or delivery date, I asked for a refund only to be told they can't do refunds and I have to contact my bank for a charge back which can take over a month to be processed, assuming it'll even go through... I'm glad I ordered my mattress elsewhere but it's now been on the floor for 3 months, what a waste

"DO NOT BUY FROM THEM"

I have bought a bed from them before xmas, got delivered at the end of January and did not fit. I have contacted them regarding this, reordered the frame in 4 parts and for MONTHS they kept booking rdelivery dates when we could not be at home, as if we don't have jobs. When I realised that I am not getting anywhere with them regarding a sensible delivery date, I booked time off work to be at home only for the delivery date to be cancelled at the last minute - I have chains upon chains of emails with them regarding this. Finally, I decided to cancel it all and requested refund. They OWE me money and after MONTHS of chasing, they have sent me a generic email saying that Worldpay is down and cannot process refunds. Now I have chased them once more only to find out that they blocked my email address. I will take them to the ombudsman!

"Please DO NOT buy off sleep beds they…"

Please DO NOT buy off sleep beds they are an absolute shambles of a company I bought a bed in December from them they made 2 supposed delivery dates and no bed delivered even though I'd moved all furniture in bedroom and waited in twice all day long.

They made excuses about traffic works near the factory then landed unannounced one day with no email or phone call by this point I'd given up on any delivery and had moved my old bed back in my bedroom. I'm a single mam and it was right on nursery run time the delivery landed the bed looked absolutely shit and I was so annoyed that they hadn't notified me of this new delivery date so I sent the delivery drivers on their way and told them to take the bed back. I've pursued refund through them at no avail and now am trying through my bank and sleep beds have appealed my case! An absolute joke that almost 4 months later I'm still waiting on almost £500 back from them

AVOID AT ALL COSTS THEY ARE SCAM ARTISTS!!

"AVOID SLEEPBEDS AT ALL COSTS"

Sleepbeds conned me out of money for a bed that was never delivered. I was supposed to have been refunded, but by the time the deadline came, the email had blocked me. Should have come to TrustPilot first, evidently.

"SCAMMERS"

SCAMMERS. USE BANK TO GET A REFUND ASAP these took your cash and liquidated themselves. They robbed us but luckily bank dealt woth it and issued a refund within 48hoirs and said their investigation shows it to be an illegitimate business.

"Get your money back. Absolutely shocking after sales and…"

Absolutely shocking after sales and poor quality bed. Ordered in January based on trust pilot 4 stars. Finally got a delivery in March after many emails and calls and me threatening a chargeback claim through my credit card company. Lots of pathetic excuses. It arrived as a cheap, flimsy and damaged item with fixings and feet missing. We sent photos of the damaged divan drawer etc. no response. Their website has now been taken down. Companies house shows the last company called Sleep Beds was dissolved in 2019. If this was the same directors who started up again after that, they have form. Start a chargeback claim now. Trustpilot is now down to 3 stars. I wonder why?! I have given 1 star as can’t give less.

"We ordered a bed around a month ago"

We ordered a bed around a month ago, just get the usual bullshit emails with excuses, they are real scam artists, i think they have gone under so no money back from that then

"Scammers"

Scammers! Told me 20 working days for a refund, did not receive it so raised with my bank and they had the cheek to dispute it!

"They messed my order up"

They messed my order up, so I cancelled.
I was told I would get my refund back after 20 working days.
This was on the 24/02/2025, today is 07/04/2025 - nothing. 30 working days have past...
I send a mail enquiring where is my refund, to the same email I always send to.
**Address not found**
Your message wasn't delivered to **********sleepbeds.co.uk because the address couldn't be found or is unable to receive email??