"BIG SCAM "

BIG SCAM
I ordered a small double bed since 3 month already it never came. And I asked for a refund since a month, I never get paid. I sent them a mail, (mail doesn't exist anymore) and Went to their website, It's closed, what !!!

"Whoever is giving a positive review…"

Whoever is giving a positive review please check they don’t even exist anymore! There is no website! They just took all the money and disappeared without refunding us. Awful scam!

"Requested a refund a month ago ,no…"

Requested a refund a month ago ,no response to any email ,stay well clear of this company unless you want to lose you money to a scammer , absolutely disgraceful

"SCAM! DO NOT BUY"

This has been most distressing experience!
I purchased a bed 20th January 2025 only to have the delivery date changed 3 times, I had taken the morning off work and was told an hour after delivery time they would not be coming due to problems at the warehouse. I asked for a refund and am still waiting 3rd April - every time I eventually manage to speak with someone after 30 mins on the phone if lucky I am told there is a back log - due to all other refunds.
Who is writing all the rave reviews this is a fraudulent company claiming to deliver on time.
If anyone can help - I paid on my debit card?
I am sorry to hear I am not alone but not surprised, people who take others hard earned cash need to be punished!

"SCAM"

SCAM

order a bed back in Feb
They kept delaying the delivery so thne they cancelled it and said they refund me , still no refund and now they reject my email when asking where my refund is, none answers the phone

"Sadly I can only echo other reviews"

Sadly I can only echo other reviews. Paid in February and email saying delayed, then with courier. We complained and they said there was problem with order their end (now realise they probably on stop with supplier) it’s a shame. Such a scam. Keep ur money. Gonna try and get mine from credit card company

"Scammers website don’t be fooled"

Ordered a bed beginning of February this year, said 10 days delivery. Had two confirmed delivery dates, no bed came. Emailed several times as they don’t answer phone. No replies. Found out today the company had been dissolved in December 2019 so the old director or scammers are using the name to take peoples money. Website has now been taken down. Can still get the address of the old business on companies house so will be trying to get money back through the bank as there doesn’t seem any other way of doing it.
This is the company address :- 50 Netherfield Road, Dewsbury, United Kingdom, WF13 3JY.
Old directors name is Saghir Bashir. Use these details to see if you can get your money back. Good luck.

"If I could give it zero rating I would"

If I could give it zero rating I would. AVOID this company like the plague. Have had to get my money back through the bank.

"SCAM If only 0 stars was an option! FRAUDSTERS"

If only 0 stars was an option!
Sleep Beds took my money, sent me an order confirmation stating the beds would be handfinished and ready for dispatch within a couple of days with delivery within around 7-10 days.
1 day later I received an email from their IN HOUSE delivery team stating my 2 beds were now with them and would soon be dispatched and that I'd receive a proposed delivery date soon.
When no delivery date was forthcoming by 10 days I followed up with Sleep Beds and learned that "due to an undisclosed ongoing issue, they were unable to continue with any manufacturing and therefore unable to deliver any items". Clearly you can't delivery something that you cannot make but I queried why I had received an email confirming the beds as now with the delivery team. I was told that this is an automated process and "customers just get that email". Even when it's complete lies! I asked when the secret issue would be resolved and she didn't know but guessed it would be at least a couple of months or more! I suggested it was fraudulent of them to obtain money from customers by selling items they knew didn't and couldn't exist and asked that my order be cancelled and a refund issued immediately. Imagine my horror to learn that the order was already cancelled but they wouldn't be able to refund my fraudulently taken (stolen) money for at least 30-40 WORKING DAYS!
Today, over 30 days later, I received an email from Sleep Beds stating I should have recently received delivery of the (imaginary) beds and inviting me to leave a review. Here is my review: DON'T GIVE YOUR MONEY TO SLEEP BEDS, THE GOODS DON'T EXISTS, NOR DOES ANY LEVEL OF CUSTOMER SERVICE. I have not received any refund nor any further correspondence from Sleep Beds so I have made a Section 75 claim to my credit card company who have confirmed they have upheld my claim and I will be refunded by them.

"Not even worthy of a 1 star"

Not even worthy of a 1 star.
Took my money knowing they were in trouble and could not deliver and being fobbed off with endless promises that the mattress would be delivered. Then to ring to find out that we would not be getting our delivery as they had gone into administration:
Tried to take my money again …. Fraud!
Still waiting for a refund
Get a email today asking how the delivery was of mh mattress and to rate them.
Is this a joke !!
Stay away do not use !