"No refund"

Had to cancel bed as it didn’t arrive on given date in January. Was told I would get refund in 3 to 15 working days but still haven’t received refund. Think this Company ought to be investigated for fraud. Beware.

"Fraud "

payment was made three months ago but the mattress has not been received, no refund at all

"RIP Company"

Don't touch this company they rip you off
No bed
No refund
We have no idea if we will get our money back
Disgusting company

"SCAM OF THE YEAR!!!"

I've added five stars for the scam of the year. Do not buy from this company. I have waited since 8th February for the bed or a refund. They have no money to refund you and ask that you approach your bank for the refund. DO NOT BUY A BED FROM HERE IT IS A SCAM.

"SCAM! Do Not Use!!!! "

SCAM!
Ordered a bed - no delivery. They said that a refund would be processed. It has not!!!!

"BEWARE,"

BEWARE,
Ordered bed 2 feb,emailed few times eventualy got reply with usual sorry for delay Blah Blah Blah,asked for refund and told will take 20 to 30 days,contacted my bank for help with refund and now Sleepbeds has challenged my claim,they just dont care, take your money leave you with the stress of trying to get it back,How they can still do this i just dont no.

"Ordered a base for my elderly parents"

Ordered a base for my elderly parents, was told delivery would be 7-10 working days. Delivery book over a month later and paid extra for the removal of the old base. My parents were left with no new base or the old removed due to this not being "dismantled". No updates on when delivery would be and when finally booked in, cancelled less than 24 hours before it was due. Old base still not taken away even though it had been brought downstairs for ease as the "van was full". My parents were told they would send another vehicle to remove this for them, but over a month later they still have it. I cannot get hold of customer services to get my money back for this removal. DO NOT BUY FROM THIS COMPANY!!!!!! Their customer service does not exist.

"If I could give it no stars I would."

If I could give it no stars I would.
This is a scam company. They take your money and do not deliver have reported to trading standards and also my Bank who is looking into the company as well.

"I have been trying to contact you for…"

I have been trying to contact you for the last week.It seems no one picks up the phone!!.I have emailed several times as well!!.I had my divan beds delivered last Monday. However there was not an orthopaedic mattress.Which I ordered to go with my bed. Also the guys who delivered my order. Just continually talk inn their own languag.I find this extremely rude!!@

" Order SB1599966 "

I had an awful delivery experience which I described in a review about 6 months ago. After writing in trustpilot, the customer services was fast in responding, they seemed to have solved the problem with the condition that I delete the review. Then after 4 months of receiving the bedframe, we noticed that it had a big crack. I send a message to the customer services, but apparently, as there was no new review, they didn't bother to answer...
After 6 months of using the bed frame, it is likely that we will soon have to buy a new one. I will obviously not do so from this company. I hope this review helps people choose a better company to buy their bedframe and not waste their money.