"Account got deleted"

Had their 100GB plan which I just lost today because of 90 days of inactivity.

"Time for class action lawsuit"

Time for class action lawsuit? Bought a "LIFETIME" 1tb account, now not honoring it due to "HOME" version not being offered. But they are willing to let me pay for 1tb business account monthly at a reduced cost??? Why would a pay more for a service I purchased with "LIFETIME" contract already??? Is this even legal??

"Scam company"

Scam, worst company ever.
I bought 3TB lifetime account. After using sometime, my account was disabled without any email. Lost account and data. If there is anyone who can write petition against them let's do it to sue them.

"This is a scammer company"

This is a scammer company. they offered lifetime subscription for hefty price only to cancel that after 1 year.
NEVER Trust the owner and this company. They are theives.
The connection is ultra slow too.

"Removed my 5 years of data without any…"

Removed my 5 years of data without any notification...

I did purchase a lifetime plan? I'm surprised they didn't automatically update my account to a level that supports their current service. The company has clearly shown that they don't stick to what they promised their customer.

I would not recommend this solution to anyone.

"All my memories lost forever"

I purchased their lifetime package and I uploaded all my family photos and videos.
They deleted everything and it's irretrievable.
I have lost decades of pictures and videos of family and friends... lost forever.

"Lifetime subscription is anything but"

I should have known better, after getting a lifetime backup subscription for Zoolz backup on the cheap, that there would eventually be a catch. I even bought my in-laws a lifetime subscription a year later. The catch was for the first lifetime license, that after a period of time they slowed the backup upload speed; meaning the backup to the cloud upload speed slowed to just a few megabits a second. When I asked support about it, they said I had to pay for premium support which is $9.99/year. I paid this just once and got my faster upload speed back, but I wasn't going to do it again and went to iDrive after that. Then came my in-laws problem, which was simply termination of the lifetime subscription while offering a discount on an upgraded license. So by now you've probably figured out that I've been scammed. They bait you with a lowball introductory price and then gouge you by selling upgrades to keep your backup service alive.

"Lifetime of a worm"

As other users have stated "Lifetime" means a few years at most

"this is is a scam"

this is is a scam bought a lifetime 1TB plan they just canceled it without any explanation or reasons now my files are gone and so is my money

"Account Closed Without Warning"

Paid for a lifetime account. Spent ages uploading data (slow broadband connection). Recently attempted to run a test download and couldn't log in. My account and data has been deleted and I received no warning email. Lost confidence in using the Cloud for long-term storage!