"Sehr gutes Sortiment an Saugrobotern"

Sehr gutes Sortiment an Saugrobotern. Es werden ausschließlich namenhafte Marken angeboten.

"Dieser Händler bietet ein faires…"

Dieser Händler bietet ein faires Preis-Leistungs-Verhältnis und einen guten Kundenservice. 1a Online Händler.

"Die Preise sind kundenfreundlich auf…"

Die Preise sind kundenfreundlich auf der Seite. Ich habe hier bereits zwei Haushaltsroboter bestellt. Alle beide laufen wie ein Schweizer Uhrwerk.

"Guter Händler"

Guter Händler. Bietet eine vielfältige Auswahl und einen top Kundenservice.

"Sehr guter Kundenservice"

Sehr guter Kundenservice. Ich in gerne Kunde, ein sehr zuverlässiger Online Händler.

"Super Firma"

Super Firma. Sehr gute Roboter hier für den Einsatz im Haushalt. Ich empfehle den Shop.

"False stock values & no English language on helpline"

Item listed as in stock (22 items), noticed after 24 hours that the order was still listed as pending. The free call phone number, isn't free, and defaults to German language after 1st option.
To be fair to them, they did confess to lying about stock levels fairly quickly, could have dragged on for a lot longer.
Refund processed 24 hours after request.

I'm editing as requested. The item still listed as in stock today, even though admit they have none. Customer service blames the Marketing department for the false stock levels, but really we all know that this is simply how they do business.

"Die Lieferung war sehr schnell bei uns"

Die Lieferung war sehr schnell bei uns. Ich würde wieder hier bestellen.

"Roboter für einen sehr vielfältigen…"

Roboter für einen sehr vielfältigen Einsatzbereich. Ich habe hier schon mehrere gekauft, alle laufen super.

"Item not delivered & struggled to get a refund"

I purchased a robo vacuum cleaner in May. RC ad stated it was a 3-5 working day delivery. After a month I checked the progress of my vac. The courier tracking stated it had been delivered and signed for by me!

I chased RC who checked and said the courier had tried and failed to deliver (so why did they say it had been signed for?). RC said redelivery would be attempted within the next week.

Didn't happen.

After numerous months of chasing I eventually told them to cancel the order and refund me. They said they would...once they got the item back from the courier!

Eventually, again after numerous chasing, I contacted my payment company (Paypal) who upheld my complaint & refunded me.

As far as RC are concerned, I would never buy through them again. The communications were poor, the customer service was abysmal, there was never a real apology from them and the refund was obtained in spite of them, not because of them.

Don't touch with a barge pole.