Go Iceland Car Rental
mazdak jabbari
"Meet all the expectations"
The van was as described;
*Friendly staff;
*No hidden fees;
*Just ask any questions you have before getting the car or email/ call them (i guess it's cultural: don't expect full, lengthy explanations); however, they covered all important points-to-mentions with us
*They extended our rent for half-day (per our request) without additional charge
Mr Camilleri
"Do not use this company it's a total …"
Do not use this company it's a total rip off, the van we rented was wrecked that means they probably charged someone for damage but never repaired it and they will probably do the same with you. There was no sealing around door so there was a lot of draft during the night. We drove for 8 days around Iceland and got over the limit once and got fined for it this company charged me 5.000 ISK just for passing my information to the local authorities shame on you what a scam and utter way to rip off tourists !!! After all very disappointing trip local people were not friendly asked for help to a local driver with a Jeep to get unstuck from the side of the road and asked us for 400 euros in order to help. Avoi davoid avoid
Dominik Dzieszko
"STAY AWAY"
STAY AWAY
Even if I paid extra for insurance - it covered nothing!
They earn money on a dirty business!
For a little scratch, which was even in a picture I made, when I rent the car, I had to paid ... ~700 euro extra.
Stay away as far as possible !!
Stephanie Rumore
"Great company; no issues at all for young foreign drivers"
Felt compelled to write a review about the company; after reading so many poor ones. We hired a Ford Fiesta or similar for 3 days use this past weekend- a group of 5 young adults. We received a brand new Renault Clio which was far nicer than we expected, equipped with Bluetooth connectivity, a GPS and phone charger. We inspected the car thoroughly upon pick up after reading the "scam" reviews and we're glad to see that all faults we spotted were already recorded by the company.
We drove most of the south coast up to glacier lagoon. We took the most expensive cover and read the conditions- we made sure not to do anything risky to damage the car and this was perfect. No issue at all.
When we returned the car we couldnt have been more pleasantly surprised; we filled up the tank as instructed and the young gentleman at the counter inspected the car, signed off on it being returned in great condition, offered us all coffee and we were out in 20 minutes.
I would use this company again and encourage others too as well. If you're sensible with the car, and respectful to the conditions of the insurance then you'll have no issues!
Regina Downing
"5+stars!"
We are so happy with this purchase. We hired a campervan for 8 days/7 nights. The van was very clean when we picked it up and it was easy and quick. The wifi that came with it was incredible and we were able to connect all of our devices at the same time (2 phones, 2 cameras and an iPad). There was a cozy mattress, sleeping bags, pillows and a heater that kept us warm and was extremely cozy for a great nights sleep, every night! I will do the same thing if we return to Iceland and will recommend this service to everyone. 5+ stars!! Staff was super friendly and helpful too :)
Melanie Lopez
"Goooooooo Iceland"
Great car and great service at a great price. Renting a Go Iceland made our experience in Iceland amazing and affordable at the same time.Thanks Go-Iceland Car Rental & especially THANK YOU night service !!! You gave great service ... I had read a lot of horror stories about car rental services in Iceland - Although we had no problems. Pick up and Dropoff was awesome. You even gave some basic guide tips and helped to complete our outfit ... We were more than happy ... totally recommended. TAK....
David Stoche
"Good Time"
We had a very good experience with Go Iceland and renting a car from them. Picking up the car and returning it took very little time. The car was in great shape. I would highly recommend using the Go Iceland site. It was easy to understand, easy to compare prices, and it seemed like they had taken the time to make sure they only had quality, reliable cars on their search results...
Loraine
"Had to write a review after reading all the negativity"
We had an excellent experience with Go Iceland renting a campervan at the last minute. We were nervous reading the negative reviews on this site but it proved to be the opposite experience. The new 2017 Renault was clean, ready and fully stocked when we arrived. The agent went over the insurance options and suggested appropriately gravel insurance for our itinerary. No hard sell. During our eight night trip we had questions about some of the functions. Eleanor answered each email fully and promptly. The return was handled efficiently and professionally. Eleanor quickly reimbursed us for an additional charge we incurred.The van was inspected and we were quickly on our way after Eleanor called us a taxi. It was quite possibly the easiest and most pleasant rental we have experienced. Our advice is to remember to treat the vehicle and staff with respect and it will be returned in kind.
Bethany Bankovich
"STAY AWAY"
STAY AWAY! After renting cars in dozens of countries, on multiple continents, this was by far the WORST rental experience EVER. Be warned these guys also advertise as ACE Rent A Car, but your rental documents will have the Go Iceland logo. At the time of pick up, a young employee in jeans and a hoodie quickly ushered us to our vehicle. We did a very quick lap around the car, as it was raining, and didn't notice any major damage. The entire process may have lasted 10-15 seconds, and we were happily on our way. Since we only visited for 3 days on a stop-over, we were limited to how much we could do - so no backwoods dirt road exploring was done with the car. When we went to return the car, another employee came out with a rag and started wiping the vehicle to look for damage. He painstakingly inspected every single centimeter, in what was easily the longest inspection I've ever encountered. After placing his face within 3 inches of the car, he found what he called a "scratch" on the passenger side. The car was soaking wet with rain droplets (it is Iceland), and we were not seeing what he was talking about. After getting on the ground and within a few inches of the door, a small line - no bigger than a hair was slightly visible. I touched the "scratch," which ended up being some sort of organic debris, and it actually started to rub out. It was at that moment the employee even said, "you can't see it when it is wet," but it is a scratch. I was fuming, as this was clearly some sort of scam intended to target tourists. We had a flight to catch and had already wasted so much time debating about this non-existent scratch, so my husband went in to "pay" for the "damages." While they were inside, I took pictures to submit to our credit card company (since they provide coverage when things like this happen). As the clock ticked, I went into the building to find that they were trying to charge us $1,400 to cover the "damage" - which did not exist. We signed the documents, and had to run to catch our flight. Thankfully, we reported the scam to our credit card company and they fully reimbursed our entire $1,400. Stay far away from this place.
Nina Grygorenko
"Awful car service"
Awful car service. We have to pay SCDW 50000, for small scratches which was at the beginning on the auto butbwe was not treated them a scratch at the beginning because they exist in each auto with 90000km
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