"Very easy website to use and managed to…"

Very easy website to use and managed to buy my tickets in minutes. 100% would use again in the future.

"Simple"

Quick, simple and easy.

"Easy to navigate"

Easy to navigate

"The event was cancelled upon arrival."

The event was cancelled upon arrival.
I had no refund or confirmation like some of the other customers and chasing this up .
A waste of time and journey.

"Easy to book tickets - but PLEASE offer paper tickets again"

Easy to book tickets - good view of seating plan.
I'd love it if you brought back proper tickets.
AND - at least update your ticketing so that, once the ticket is available, you can add it to the 'wallet' on your mobile phone.

I appreciate the reply from Eventim - but as the ticket I booked IS an Eventim venue event and I do have the app, you could really have it available / compatible with Apple Wallet. It's no big deal, just a little inconvenient. And paper tickets are often now offered as 'souvenir tickets' for an extra charge....You simply cannot have a memorabilia QR code. SO glad places like The Royal Albert Hall still do proper tickets.

"Great"

Easy to book tickets. Kept well informed.

"Simple straightforward process"

Simple straightforward process

"Very easy to negotiate the site"

Very easy to negotiate the site

"Easy for presale"

Easy for presale

"The booking process was simple and…"

The booking process was simple and reliable. I got great tickets!