"If only other ticket sellers were this simple…"

Links were simple and the total price was quoted at the start of the booking process - no last moment surprises!

"Mixed feelings"

Booking was very simple, but trying to resale a ticket is difficult especially since I am from USA.

"Quick and easy service"

Quick and easy service

"the fees are just ridiculous "

This is my local venue and I go quite often to shows and concerts. But I think it is just ridiculous for a ticket that is communicated at £55 to end up paying £66.25 on Eventim's website, covering Delivery for a digital tickets, and venue levy and booking fees....

Edit: I am not saying I was not aware of the fees, I am saying it is ridiculous to have 10% increase of a product with fees, and also delivery fees for an electronic ticket. But I guess it seems normal to you. Hopefully toiles use will remain free at your venue.

"Kept informed about concert & very nice…"

Kept informed about concert & very nice theatre environment.

"Compared to Ticketmaster miles better"

compared to Ticketmaster miles better

"Lack of contact with refund"

I’m waiting for a reply for a request for £90+ refund for 4 tickets for a cancelled gig and I’m not getting any response from the company, despite 3 or 4 requests. It’s been over a week now. It’s not really good enough!

"Quick and easy process to order and pay…"

Quick and easy process to order and pay for tickets.

"Why can't you print your ticket?"

I am disgusted that the only way to access your ticket is through your app on a smart phone. What happens if you don't have access to a smart phone or your battery dies on the night. I couldn't find a option to print a ticket with a QR code on it so that I would have a hard copy. Also how can you justify charging £2.50 for "Delivery & Transaction costs", when it is delivered electronically to an app. An app which I have to download and sign into. I should be paid £2.50 instead for the work I have to do.

"I hate the bullying"

I hate the bullying - forcing me to use a smartphone to get in to the show. I want to leave it at home when I am attending an event with thousands of strangers.