TravelFlan

Travel & Vacation
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123 reviews
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Customer Reviews about

TravelFlan

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Sam

5.00/5.00

"The deal was incredible!!!"

The deal was incredible and saved us a lot of money. The agent was really helpful too and went above and beyond to help us.

16/12/2021

Дима

1.00/5.00

"answer for a long time and because of…"

answer for a long time and because of this, planned trips deteriorate

07/12/2021

Rashadhi

3.00/5.00

"Instant confirmation Lacking"

If the confirmation is instantly, then I can give 5 stars and payment security should be there like Paypal or some trusted gateways.

07/12/2021

Azarudeen jalal mohaideen

3.00/5.00

"Yes I have enjoyed but in your…"

Yes I have enjoyed but in your application it's mentioned with majic park but I have paid 40 dhs extra per ticket for magic park

06/12/2021

Sharif

5.00/5.00

"It was easy"

It was easy, useful and clear

06/12/2021

Soheil Arzang

4.00/5.00

"Everything was great except the health…"

Everything was great except the health and safety protocols for COVID-19 was not enforced much because people took their masks off while in the cabin. I have a 1 year old and due to his age he cannot wear a mask, which means he is exposed to the virus in case someone has it and is not wearing a mask.

06/12/2021

MAXIMA FERNANDES

5.00/5.00

"quick online service."

quick online service.

06/12/2021

Josh Lane-Trumper

1.00/5.00

""Instant confirmation" is a joke."

Don't trust instant confirmation for tickets.

I had my last night in Dubai to fill with an activity, I found myself at the mall and used TravelFlan to book tickets for the aquarium at about 4:15pm. The order remained on pending until some early hours of the afternoon. At 10pm when the aquarium shut, or when they stopped allowing entry I requested a refund with their customer service (which according to their terms is fine as long as the order is still "pending") and refuted the charge with revolut.

No response. 10 hours and 1 minute from my point of order - at 2:16am in the morning - the order finally was confirmed, funds taken, tickets - now useless - delivered and later that day I was on my way to the airport. Overall, a pretty rubbish experience.

06/12/2021

Anna

4.00/5.00

"Great, minor tkt issue"

Great, easy to purchase. However i was sure i was booking tickets for Sunday and received tickets for monday. unsure if this was error on my part or an automatic change as the ain dubai was closed for a private event (so we discovered when we turned up trying to use our sunday tickets! But staff were friendly and appolgetic)

06/12/2021

Hagar Farghaly

5.00/5.00

"Very happy holiday factory is the best"

Very happy holiday factory is the best

06/12/2021
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