"Good customer service"

Good customer service. Quick and prompt response on email.

"great experience!!"

It’s great to see the gesture from Air Canada and Norman has been extremely helpful in explaining the situation and the process was super smooth.

"website changes your dates"

I put in y exact dates for my flight and noticed the return date was a month ahead of what i had entered. I assumed I had made an error and re entered the date i wanted. booked the flights then noticed the month ahead date had been booked. I know i double checked. I called Fly sharp and they charged me £180 to change it. I had no choice. There was the exact date and time of the flight that i wanted so why did this not appear when I booked? I feel this is a bit of a con. if the flight i needed was available why did it give me a date of a month ahead? something very fishy about this. The customer rep was very pleasant though and made a note of my comments. I've a feeling i'm not the only one to experience this. Shame because i am a frequent flyer and would have used them again.

"Good service by kunal.16/01/2024"

Good service by kunal.16/01/2024

"Happy for your service"

Happy for your service

"Very good service from kunal"

Very good service from kunal

"Exceptional Service from Robin at Flysharp"

I had the pleasure of interacting with Robin from Flysharp, and I must say, his customer service was nothing short of outstanding. He was incredibly patient, attentive, and proactive in addressing my queries and ensuring I had a seamless booking experience.

Robin's professionalism and friendly demeanor stood out, making me feel valued as a customer. He went above and beyond to ensure everything was perfect, and I truly appreciate his efforts.

If you're booking through Flysharp, rest assured you're in great hands, especially with someone like Robin on the team. Highly recommend their service!

"I strongly advise against using this…"

I strongly advise against using this company—they are completely unprofessional. When I booked my flight, I mistakenly entered a shortened version of my first name. Before my departure, I noticed the error and, thinking it might cause issues, I contacted them to correct it. However, they refused to make the change and insisted I would need to book a new flight. I then requested to cancel the booking and get a refund of over £600, but they declined. To make matters worse, the staff were rude, dismissive, and condescending throughout the process. Eventually, they offered a partial refund of £100, stating it would take 5 weeks to process.

It’s now well beyond that time, and I have still not received the money. When I followed up today, the representative claimed it had been processed and I would receive it in another 7 days. When I pointed out that it was supposed to be resolved weeks ago, he simply repeated the same response. It appears they only processed the refund after I chased them, likely hoping I wouldn’t follow up.

This company is utterly unreliable. Do yourself a favor and steer clear of them.

"It was good."

It was good.

"Kunal was very quick with helping with…"

Kunal was very quick with helping with changes.