"Easy Ordering and Fast Shipping "

The ordering process was clear, easy to understand and the price was very reasonable. I checked with a few shops south of the border and with exchange and shipping they were all significantly more expensive. I was so happy to keep my money in Canada. Shipping was very quick and the parts were very well packaged. All around a great experience and as my project moves forward I will be shopping here again!

"Brutal Company "

They sent the wrong part and made returning it very ambiguous (I assume to stop returns). When I followed all instructions they denied it anyway, stating it could be for any of 8 reasons. Just another shady online company probably run out of a garage somewhere… don’t buy from TPS

"I have been trying to resolve a problem…"

I have been trying to resolve a problem for 3 months on an order place in November. The order was missing parts, and I can't finish my car without them. I feel like I have been doing backflips to try to get a resolution but basically, I'm being told that I'm out of luck because it's been too long. There is no actual help, no one will call you nor is there a phone number to call. The problem probably could have been resolved with a phone call, instead I have an email chain going back 3 months and I still don't have the pieces. I will never order from you again.

"The website said that the parts I…"

The website said that the parts I ordered would fit my truck. They did not, I’ve been trying to return the item for over a month now to get my money back.

"The entire process was very easy to…"

The entire process was very easy to navigate and my order showed up as stated.

"Order is in cue, I don’t have to wait very long"

Order is in cue, I don’t have to wait long

"I asked for a part and got a great service "

Quick response. They wanted car details even do I new exactly what I wanted.
Good communication.

"When you confirmed my order it was…WRONG"

When you confirmed my order it was wrong..when I tried to correct it with you all I got was AI (Artificial intelligence)generic answers back....which did not rectify the problem....tried to call you but never a response back....then I asked to speak with management and still AI generic answers....tried to cancel order but now too late...because of your generic AI answers....then I was able to cancel one order but you didn't give me a full refund....you need to fix this problem you have going or many more people will be unhappy with your online site....I will be making a horrible Google review for you....so disappointed in this company....someone needs to keep track of the AI is doing a good job and this time NOT...and noone picked up on it....or maybe this is the way you run your company ....ripping people off ....

"Poor communication and some parts were…"

Poor communication and some parts were late to arrive from posted time of purchase

"Fast delivery"

Fast delivery, good product and good price.