"Shocking service"

I'm giving 1 star because I don't think zero is an option? I was told my delivery would arrive between 11 - 14 Dec. I finally received a message to say it will be delivered today 21 Dec. A few hours later I received a message to say it has been cancelled. I called the help line and the reason for the cancellation is there was too much traffic on the roads? They will redeliver in the next few weeks but can't provide a date, I need to be on stand-by over the next 2-3 weeks (you can't make this stuff up even if you tried) Appalling service

"Worst courier out there"

I ordered a bed and base with Amart. Hunter Express were supposed to deliver my items today but ended up leaving a attempted delivery card in someone else's post box to manage the delivery. I was at home the whole day but they attempted delivery at the wrong address. I hope they deliver my goods to the correct address. Did not even receive a phone call when they attempted delivery as I would have advised that they were at the wrong address. Amart, please use better courier services.

Update: Still haven't received my goods 4 days later when I rebooked a delivery immediately. No one at their customer service can tell me when they will redeliver my two items. They said they may only service my area once a week maybe. It's MIA for now. The worst experience i have ever had with a courier service.

"Courier Company with No IDEA! Amazon wouldnt use them!"

Finally received it 11 Days after my order from Ebay - not good i am only an hour away.
Oh Gosh where do I start so far 7 Days from Casula to Wollongong, I am sure the job is to deliver goods from A to B. Don't use them really slow and hold items for days in their depot!

"Bad behaviour by the Vice President"

Title: Unprofessional Conduct at this Company by the VP - company is in Lakeshore, Ontario

I unfortunately experienced deeply concerning behavior from the Vice President of this company, the VP engaged in inappropriate discussions about an employee's sexuality with me , creating a disrespectful and uncomfortable atmosphere.

This incident not only breached professional boundaries but also raised serious concerns about the company's commitment to fostering an inclusive and respectful workplace.
It is essential for this company to address and rectify such behavior promptly, ensuring that all employees are treated with dignity and respect, regardless of their personal characteristics. Such conduct undermines the integrity of the workplace and warrants immediate attention to maintain a healthy and inclusive work environment.

"Lack of communcation"

My 10kg package was not delivered in October because of a breakdown in their delivery chain from Sydney to Wollongong. No communication, ages to get a number( answering service) they did not deliver despite several calls prior to me taking a vacation. Back from vacation, they have no idea where my parcel is haven’t called back as promised.
Serious communication issues with this (dis) organisation

"Prompt and Efficient delivery of parcel from MyDeal."

Prompt and Efficient delivery.
Tracking is excellent.
I've had four different deliveries from MyDeal arrive on the day I was advised my parcel was out for delivery.
Very Happy with the delivery service Hunter Express provided.

Many thanks to the driver and support team from a very happy customer.

"Second time I've had items despatched…"

Second time I've had items despatched where supplier uses Hunter Express, second time it has been misdirected, goes from Melbourne, to Taree, to Sydney back to Melbourne and then no one to help locate it, paid $256.00 for freight for no service and item should have been at my place withing 4 days, it's now going on 2 weeks and it's still sitting in Melbourne and I'm on the Mid North Coast of NSW!!!

"Would not trust this shipping company…"

Would not trust this shipping company even with a free item, ordered a $1500 ebike and an E-scooter. This company lost the $450 scooter and are impossible to contact,they do not return calls. The seller will eventually refund with insurance however we have been chasing this up for 3 weeks now with this courier and being so close to Christmas a new one will not arrive in time and will have a very sad child on Xmas day. Extremely poor customer service!!!

"Do not use ever even for free !"

Without question the worst curier company in Australia ... They send messages advising there was no one there to receive the delivery to when 12 hours of CCTV footage between 6am and 6pm clearly shows noone from Hunter Express was anywhere near the front door and there were people on site all day. This is not a one off this is their standard operating procedure to charge people redelivery fees or keep the goods themselves and claim they were stolen.

"No service at all"

No service at all, don't know the meaning of the existence of this courier company, so I will use this courier company merchants will be my bad reviews!