Hunter Express

Business Services
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398 reviews
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Customer Reviews about

Hunter Express

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Tim May

1.00/5.00

"-5 Star review, Pathetic company "

Absolutely pitiful company, ordered a product August 15, still waiting for it to be delivered, now October 9. Over thirty days late, communication is pathetic, can't complain about the service as there isn't any.

09/10/2024

Jared Burgess

1.00/5.00

"The absolute WORST third-party…"

The absolute WORST third-party logistics company you can find!

Had a large, expensive delivery delivered. It was just left in the foyer of the large unit block I live in. The driver didn't bother informing me it was there and I didn't give authority to just leave it there. Predictably, it was stolen. The company I bought the item from did the right thing and replaced it...and then Hunter Express did the exact same thing all over again!

Don't buy anything that'll be delivered by Hunter Express, and don't use Hunter Express.

06/10/2024

Anita Howard

1.00/5.00

"Absolute rubbish"

Absolute rubbish. There must be a parcel limbo somewhere and I reckon Hunter express/ Aramex have a golden key to the door.

04/10/2024

Paul C

1.00/5.00

"The pickup driver of boronia Victoria…"

The pickup driver of boronia Victoria area is crazily violent. Be aware. How could an foreign Ex criminal be the courier driver. Try to report to hunter express but they donot even have a contact number. Never ever I will use the hunter express to send my parcels.

01/10/2024

Unhappy

1.00/5.00

"Poor Service & No Communication"

No communication, no ETA given. When delivery failed, I was at fault (so says the customer service team) as I wasn't quick enough to get to my gate on delivery. Driver did not beep (I live on acreage and unless they beep, I have no clue they are there). No card left to contact for re-delivery. I had to google the contact details for the company to re-arrange - got hung up on twice before I ever got to speak to someone. Third time the lady was disgustingly rude and advised me it was my fault for not advising that they beep at the gate. I always have this in my orders due to living on acreage and the time it takes me to get to the gate, can't see how that was missed from my original order to the supplier booking this company. Will NEVER use them again.

27/09/2024

Frank

1.00/5.00

"Impossible to get in touch"

They have no phone number you can call, they have no online customer service chat, they only have an online form to fill in only to realise they will not get back to you. Just impossible to get in touch, a truly disastrous experience, an unprofessional company.

25/09/2024

jackson carmody

1.00/5.00

"Go the red bin instead "

If you're thinking of using Hunter Express as your courier, you might want to reconsider and opt for your local waste disposal service instead. Just head outside, lift the lid of your red bin, and toss your parcel in—it’s likely to have a better chance of reaching its destination than with Hunter Express.

20/09/2024

Jim Mongo

1.00/5.00

"Hopeless"

Hopeless, was sitting at depot for a week while I was waiting for a 'ready to collect' txt.

13/09/2024

Aaron Mabarrack

1.00/5.00

"Driver stole the package"

Driver stole the package. 39kg.
Was home all day.
Zero customer service.

03/09/2024

Nick Hayman

1.00/5.00

"Thieves. I paid $130 for a delivery within…"

I paid $130 for a delivery within Sydney that was cancelled by Hunters with no explanation and no refund.
Criminal.

21/08/2024
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