"Birthday Gift"

My boyfriend (a native New Englander) suprised his desert rat girl with two delicious live lobsters (meat was sweet), clam chowder, lobster bisque, crab cakes, haddock (which is not easily found here in Vegas) and whoopie pies for my birthday... The soups were exceptional as were the crab cakes... We will absolutely be ordering again../ This will hold our cravings til our yearly trip back to Boston / Maine / New Hampshire...

"All nine 1.25lb lobsters were molts!"

Placed four orders of 1.25lb lobsters and cherrystone clams for us and geographically separate family. All nine lobsters were molts, despite my polite request for “full adults,” and weighed far less than 1.25 (yes, all were weighed on kitchen scales after we received my disappointing order).

2/4 orders were missing address unit numbers (possibly UPS’ fault.

Two cherrystones were crushed and this would be impossible in transit.

Otherwise, the clams were absolutely amazing.

"Geat service with wonderful product!!"

We ordered on Friday and lobsters arrived Sat morning in FL. Packaging was great with Styrofoam cooler, ice packs and seaweed.
Lobsters were great, juicy and tender and very tasty. Dont forget the Whoopie Pies as they were a great end to the meal.
We will definately buy again!!!!

"I can buy jumbo king crab legs for 26$…"

I can buy jumbo king crab legs for 26$ a pound at sams and any super market around here. Your a Ripoff

"Middle of nowhere Kansas live lobsters"

I just finished eating some of my first ever order of live Maine lobsters. I seriously live in the middle of nowhere Kansas. I was giving it 50/50 odds they would even be alive. The shipment arrived on time and the lobsters were friskier than when I used to buy them out of a tank at the grocery store in Virginia! Since I am apparently the only person in this godforsaken state that wants lobster and the stores don't carry much seafood in general I will definitely be ordering again!

"Lobsters were awesome"

Lobsters were awesome! Steamahs were delicious and so sweet!! However, a lot came cracked and broken. I quickly emailed a picture and they were quick about reimbursing me so that was good. We will order from them again but probably not steamahs even though the ones we had were amazing!

"BEWARE of discounted seafood!"

I had hear that the world's need for lobster had dropped and that I should come to this website for some good to great specials. Was very excited about my order - 2 smaller tails (7oz) and 2 larger tails (8-10oz).

When the tails arrived, the two sizes were split in individual bags. With them still being rock solid frozen, I tossed the smaller pack into the freezer for another day and started to defrost the larger two for the next nights dinner. When I was finally able to look at the lager tails, it was quite obvious that one was an 8-10 oz. and the other was the 7 oz. No problem, I just went with a little less that night for dinner.

Fast forward to yesterday - had pulled the remaining two from the freezer. Much to my surprise - they were both the smaller 7 oz'ers. Where was my 2nd 8-10 oz tail. Too late for a call to customer service, they had closed for the evening. Moving forward, I rinsed the two tales, then proceeded to butterfly them - I was grilling last night. As I cut through the shell - one of the tails was packed with that nasty green stuff - no problem - wipe it away - don't EAT. Unfortunately the tail meat is completely green - the second tail is a strange orangish color. (I have pictures to support my claim) Tried to call this morning but get the recording - closed - even though I called during the hours the recording says they are open on Saturday.

Overall - not that excited about the experience. Had to throw $50 of Lobster away. Will say the 1st two tails were good - that's why this isn't a 1 star review. Maybe over stock sales aren't all they care cut up to be, maybe Quality Control isn't as rigorous? Not sure - no one there to answer my call.

Moral of my story - maybe discount prices don't work well for seafood

"Awesome"

I had a great experience with this company.I ordered for my daughter who lives in Las Vegas,I’m in New York. She received her package the very next day! The items were packaged well,and still plenty cold! We had a little hiccup with the order,however,customer service was fast and exceptional! I will be ordering again! Thanks 😊

"FYI before ordering"

Read their 8 negative reviews in the last five days on Trustpilot before ordering. They filter out bad reviews from ever showing on their website. Hopefully I can help prevent another family from having the experience mine did.

"Birthday Dinner Almost Went Wrong"

I purchased a dinner package and experienced a slight issue with my order. After discussing with the support team they were able to correct this for me. Thank you, Michael for going above and beyond to make this right.