"Ordered from here Lobsters and Steamers…"

Ordered from here Lobsters and Steamers for a friends Birthday and they hit it out of the Park. They thoroughly enjoyed their Birthday dinner especially since you can't go to a restaurant at this time. Delivery was so flawless and economical that I bought another dinner for friends on the other side of the US who couldn't celebrate at a restaurant there baby news. Awesome job people. You are now my goto place for Labster, steamers and just a great meal.

"Best online Seafood"

I had a great experience ordering my lobster online. I recieved my order 4 hours earlier right on the next day of the order. Lobsters came in fresh and alive. Would love to order more from Main Lobster and would highly recommend it to friends and family.

"This was our first time ordering from…"

This was our first time ordering from Maine Lobster Now after we had a wonderful experience with lobster dinner from my cousin's house. First, our order didn't come on time. They did call me the day before the arrival to inform me that one of the order was out of stock. I missed their call, so I called them back and talked to a gentleman to replace it with something else. On the day of arrival, I didn't receive a shipping confirmation, so I called them back. I spoke to Mike, and he was very sorry for the whole situation and offered extra items. I decided to keep my order and received them early the next day. Although the shipment was late, we were very happy with the quality of the food, and we were able to enjoy the extra food they compensated for the delay. Overall, the service was good and people taking the call were friendly.

"Purchased two of the ten ounce tails…"

We had an small issue with a delivery. I called company and they were more than eager to correct the issue. Both parties I spoke to were more than helpful to help us. Very happy with results

"I ordered two lb of lobster meat…"

I ordered two lb of lobster meat frozen.
It arrived frozen and timely. However, when I thawed the two lb 6 days later to make lobster rolls, the meat was tough, dried out and tasted like a freezer. I could not serve it to my family and had to throw it away. That was over 100$ that went into the garbage.
I called and emailed them and have never heard back. Needless to say how disappointed I am. This is something I can't afford but thought I would do something special for my family at Easter.

F/u review
I was finally contacted(after review). They replace the two lb of frozen lobster meat with another two lb of frozen lobster meat.
Again it arrived frozen and on time.
And again...it was terrible tasting. I gave 1 lobster tail to 5 different people to try. Wanted to be sure it was not me with a tasting problem. 4/5 spit it out immediately saying it tasted old and disgusting. The 5 person took two bites and said it tasted old and with a slightly moldy aftertast.

I really wanted to like this second batch of lobster but can't.
My review is for the frozen lobster since that is all I tried. I dont know if they have better quality control with fresh. I certainly cannot recommend them

"Happy person in San Diego"

Put in my first order from San Diego for 4 live lobsters and 1 lb Steamers, supposed to be here Thursday instead it arrived this morning Tue, 2 days early! Lobsters were thrashing around, SO ALIVE! Ordering was easy, minutes later received 3 emails from the company informing me to expect the tracking number, sure enough the next day I can tracked where my lobsters were. Can’t wait to order again, except now my refrigerator is too full due to the “stay at home” quarantine due to the Coronavirus. So happy l can order directly from Maine. Thank you for the fantastic Customer service!!

"Good but disappointed"

After receiving my tracking number I received an email from the company saying my order would be delayed. However, it arrived on time so that was confusing. Upon opening, one of the Whoopie pies had a hole in it and since it was just tossed in loosely with the live lobsters it had to be thrown away. About half of the mussels were either broken or wide open and wouldn't close so they had to be discarded. Once cooked, the food was very good. Also, the order arrived without the bibs but we weren't too concerned about that.

"Dissapointed"

I saw wonderful pictures and ordered for my husbands birthday dinner. He opened it up and picked up several bags with tiny pieces nothing like the pics. He just smiled and said its the thought that counts. I paid a stupid amount of money to be ashamed of my gift.

"I ordered 2 lbs of frozen lobster meat…"

I ordered 2 lbs of frozen lobster meat but it was a bad batch (smelled really fishy and tasted awful). I called Customer Service and they are able to issue a refund. I am very happy with the service I received. Thank you for a wonderful customer experience!

"An Easter/Birthday Gift"

I received this as a gift from my daughter. It was amazing. Clam chowder took me back to Maine, rich creamy and super amount for two. Also Maine Blueberry pie was to die for! It continued to the next day to fresh salmon, delectable also angus steaks and chicken breasts still to try but gauging on what we have consumed so far, am looking forward to it. Delivered fast from Maine to Florida fresh and still frozen. Thank you. You are the best!