"The whole process was great except for…"

The whole process was great except for the 45 minute wait for our shuttle upon our arrival to the airport.

"Terrific option for longterm parking…"

Terrific option for longterm parking for flying out of JFK! Only reason we are giving 4 stars is because we filled out and prepaid online beforehand, and....upon arriving to park our car, had to give all information over again! Just didn't make sense.

"We had a very good experience with…"

We had a very good experience with Jiffy. Wait times were reasonable and all went smoothly.

"Good value"

The check in and out were smooth. Friendly staff.
The biggest downside is that they only have one shuttle, so the waiting times for drop off and pick up can vary, but it's still a good value for the price.

"I had to wait close to an hour for a…"

I had to wait close to an hour for a shuttle at 8 pm. Called 5 times. Same excuse: too busy and only 2 shuttles out of three working. As customers log their pickup date and time it should be simple to schedule sufficient shuttles to cope with busy times. How can a 24/7/365 business like this operate with only three shuttles? Doubt if I'll use them again as I am always on a tight schedule and wasting time is not an option for me.

"Efficient and friendly!"

Efficient and friendly!

"Service was fast and convenient prices…"

Service was fast and convenient prices were reasonable. Clean shuttle van brings you to and from terminal.

"Affordable and convenient"

Affordable and convenient. Would highly reccommend

"Great service!"

Great service!

"Getting picked up was a nightmare."

Dropping off the car and getting to the airport was easy but getting picked up from the airport was a nightmare. The app said my car was not at the location. When I tried to called someone answered and put me on hold immediately. After 15 minutes on hold I hung up and tried again and it went to a recording. I called back again and someone answered and before I can say a word they put me on hold again and never came back. On the next call I finally spoke to someone who said car was on the way. We then waited 45 min for the shuttle to pick us up. Smart park had 3 shuttles show up before jiffy even had 1.