Gateauto

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119 reviews
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Customer Reviews about

Gateauto

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Billy Murdoch

5.00/5.00

"Gate remote operation (antenna issues)"

We were having issues with our gate maintenance / installation company being unable to get the remote controls to operate while approaching the gates on the roadside. Following advice from Gateauto regarding antenna location we have been able to get everything working smoothly

14/08/2023

Colin

5.00/5.00

"I don’t normally give reviews but felt"

I don’t normally give reviews but felt
compelled to on this occasion
I purchased a gate opener from North Valley Forge after my gate was damaged by a power surge
The help and expert guidance given by Craig M was second to none a master class in customer care

01/08/2023

Jamie

5.00/5.00

"Very helpful company who took plenty of…"

Very helpful company who took plenty of time to ensure I was buying the correct kit for my situation. I have also been given a personal contact if we have issues when fitting the kit. You can’t ask for any more than that!

20/07/2023

Gabrielle Lanceley

5.00/5.00

"We've used Gateauto for years. Great company"

We got electric gate controls from North Valley Forge (Gateauto) for our previous house and had no problems at all. We then moved to a big old property in Anglesey in 2021 and didn't even consider anyone else to supply the controls for the gate. The gates are quite a long way from the house, so we were grateful for advice from Andy Burrows. Once again - superb result. Everything works like a dream. We've just bought some more remotes because we now have 2 holiday lets on our property, so I'm taking the opportunity to review Gateauto. As a contrast, we have a friend in the Wirral and a friend here, who both installed electric gates, having seen ours. Sadly they went for cheap and cheerful controls, rather than Gateauto and both have had endless problems.

18/07/2023

Michael Kyte

5.00/5.00

"What a great company! Highly recommend"

I called the helpline and spoke with Andy B. He was really patient, knowledgeable and easy to deal with. He talked us through step by step the process to programme the wiring and the gate setup. I cannot recommend Gateauto enough. Fantastic products and excellent customer service. Thank you!!!!

01/07/2023

Rob Beere

5.00/5.00

"Great service as usual!"

Great service as usual!

Many thanks Rob.

07/06/2023

L Cooper

5.00/5.00

"I can highly recommend Gateauto.co.uk"

I can highly recommend Gateauto.co.uk
The website is clear and easy to navigate.
Parts descriptions are accurately detailed.
The product I bought was competitively priced so no need to trawl through other sites.
The customer service is very good.
I had a few questions and I was able to contact the team who were very helpful.
I had an issue (my fault) and the team were happy to sort it out for me, others would have ignored my request.
A good company to buy from. Great experience.

02/06/2023

WM

5.00/5.00

"Excellent service."

I needed additional advice from Craig and he was always helpful and forthcoming with his advice.
I have found the after sales service to be excellent.

16/05/2023

Toby

5.00/5.00

"Great support"

Craig was fantastic. He took the time to find out what the problem with our gate was and talked me through how to fix it

04/05/2023

TJ

5.00/5.00

"Replacement Gate System - Great Support"

Andy at Gates convinced me that I didn't need to hire an engineer to replace my current system and that full tech support would be provided. Indeed it was. Relatively easy to fit and the few issues I had (mostly of my own making), Andy and the team resolved clearly and concisely with great patience for a non electrically minded customer. Thx guys, gates work great.

13/04/2023
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