"Ordered an electric gate system"

Ordered an electric gate system, had told my client that i have never installed one before but she insisted i did it, so had to contact the firm several times and always dealt with Craig McLaughlan who was extremely helpful and always happy to email wiring diagrams as appropriate. Whilst I don't intend to install any more electric gates, if i had to, it would be with this company.

"No after sales service."

Have a faulty item I’ve been trying to return.
5 emails and 2 phone calls and no help with the situation.
After sales service is shocking.
I would not recommend.

"The overall sales experience and after…"

The overall sales experience and after sales experience provided by Craig is fantastic. It has been a pleasure to talk and interact with Craig and he ensured that the issues we were facing post installation with the settings were fixed effectively. Quick response to any query and meticulous follow-up to ensure the issue is resolved is amazing. Overall excellent experience....

"Brilliant customer service."

I was trying and failing to work out how to program new fobs for our car park barrier, which was very complicated and detailed. So I called Gateauto and Andy was absolutely brilliant! He was charming, patient and talked me through the whole process with very good cheer. I cannot thank you enough for such marvellous customer service!

"Fantastic company to deal with"

Fantastic company to deal with, upon installing the gates and rams I had a geometry issue and Andy Burrows from the technical team was superb in identifying the issue.

"To Craig Mclaughlan and the team with…"

To Craig Mclaughlan and the team with special thanks
to Kelly Thompson in administration and Craig Rostron on site electrician.
I would like to thank you all for a co-ordinated effort. The gates are operating superbly.
May i also take this opportunity of wishing you all a good New Year.
Once again many thanks
Tony Tyszyk

"Where to begin"

Where to begin, Refurbing the gates; how hard could it be. Fiddly was the answer but not due to the kit or the service. Craig and his colleagues were first class and stay with me when I got stuck.
First class kit and service, reading the instructions carefully also helps!

"Outstanding Technical Advice, Competitive Prices and Speedy Delivery"

If you want prompt, outstanding service and technical advice, look no further than GateAuto and North Valley Forge. They truly go further and beyond their competitors and offer outstanding technical advisory services, super competitive prices and speedy delivery.

"So pleased we chose Gate Auto and North…"

So pleased we chose Gate Auto and North Valley Forge for our gate automation. From advice on the right tech for the job and getting custom parts made to measure to remote-supporting our sparky with coding the sensors, Craig has been a total legend. I have recommended Gate Auto to all the people involved in fitting our gates for their next jobs, and big thanks to Craig for giving all the help and peace of mind.

"Top company, Top man Craig"

I cannot recommend this company too highly, excellent pre sales advice and aftersales service, nothing was too much trouble for Craig.