"Makes renting out my apartment …"

Makes renting out my apartment incredibly easy, well looked after and easy to contact - delighted with them as a rental agency

"This is an excellent company & I would …"

This is an excellent company & I would highly recommend it to anyone.

"UNSATISFYING CUSTOMER SERVICE...!"

We have stayed in one of their properties last year and so far we were quite happy with the property itself. This year we are gonna stay in that same property again, and we have paid FULLY for it. However after the payment has been done, the email communication with the staff from HFH has been tremendously changing. They are usually very responsive in returning my emails, but then I haven't got any reply from them for my last email. It's been over a week and I've resent the email just in case the first one hasn't reached them. The last email is consisting of things that I'd like them to take care of regarding the property (the cleaning stuff and household things), based on our last experience staying there. Where are they, when I am waiting for their reply and confirmation of my few requests ? Now that I have paid them FULLY, I can only 'pray' that things are going to be 'smooth' during our next coming stay...😌

"Home from Home have rented out our flat …"

Home from Home have rented out our flat in Chelsea for four-five years.
Their clients who have taken the flat seem to respect that it is somebody's home. The flat is always left as we left it, so its easy to come back to after having rented the flat out for three months over the summer.
I would absolutely recommend Home from Home as a rental company

"I have rented homes from Home from Home …"

I have rented homes from Home from Home for over 20 years. They have never let me down!

"Highly recommend!"

I have used Home from Home twice (I am from the U.S.). The apartments were wonderful, in good locations, and at reasonable prices. I choose to use them instead of another rental service such as AirBnb or Homeaway because, as a single woman, I like having a company available to help me if there are any issues. Highly recommend!

"Did exactly what they said they would …"

Did exactly what they said they would do, very efficiently.

"Excellent."

Thank you Home from Home for the professional work.

"We had a very good experience with Home …"

We had a very good experience with Home from Home, while renting a flat in July 2016. The flat was as described, financial details clear, and the company arranged for airport pickups too. We also asked for two sets of keys, and they were provided when we arrived.

Our only major issue was an in-flat water heater that kept malfunctioning, so that our group of four was suddenly left without hot water on about half of the days of our stay. Our contact at Home from Home did work to get the owner to fix the heater, but it took a number of visits from two different maintenance men to resolve the problem, and it was never made clear to us what had happened exactly. It was not the kind of inconvenience that would prevent us from renting again. However, all four of us shared the experience of starting a shower and suddenly realizing that the hot water wasn't working.

"Our apartment was in a lovely area"

Our apartment was in a lovely area, very safe and quiet. The apartment itself had two very nice bathrooms, one nice bedroom and one so tiny you could not walk between the twin beds.

One twin bed broke the first night and the dryer broke the last night. the bed was fIxed by a friendly handyman two days later.

the kitchen waS excellent, the livingroom furniture tired and old. But overall, we enjoyed ourselves and found staff helpful and courteous when we had problems.