"Kensington Flat"

Quality of the flat and the location were as advertised. No surprises or complaints. We would book with Home from Home again.

"Everything went smoothly"

Everything went smoothly. Great experience.

"Mice!"

Our first experience, two years ago with HFH was excellent, the second was not. Our second flat had 69 stairs which in and of itself was fine.We were aware of this before we arrived. It was the concentration of mice that were running around the flat that were not fine. We woke up to mouse droppings and they ran under your feet as you sat on couch. I was very disappointed when I suggested we be moved or put into a hotel and was told simply "there were no other options available". HFH's solution was to have an "expert" come and deal with the mice. They put a few traps out which did nothing. When we asked for some compensation we were given a very small amount back. Not sure we will use them again.

"excellent customer service"

excellent customer service, great flats

"Excellent"

Service was excellent from the time of booking to checkout. The house on Rabbit Row was lovely and everything worked well.

"Home from Home is the best !"

We used Home from Home when we travelled to London in 2016. We stayed near the Borough Market in a very reasonably priced flat. Home from Home handled our ride to and from the airport making for a trouble-free experience. They did everything they promised and our security deposit was refunded exactly when they said it would be. We had such an enjoyable and trouble-free trip last year we are going back in Nov. 2017 and staying in the same flat. Our trip is all booked and it was as easy as last year. Much better than a hotel and for less money.

"The staff was responsive and helpful …"

The staff was responsive and helpful throughout. The apartment was spacious, comfortable and in a fantastic location. Pictures on the site were accurate and representative of the property. A wonderful two week stay in London that was enhanced by the property.

"Great Vineyard apartment"

Great loft apartment at the Vineyard in the Borough. It was really well appointed and supported our visit to London perfectly.

"Vers nice appartment well equipped"

Vers nice appartment well equipped, spacious and nice terrace.

"We had never been to London before and …"

We had never been to London before and needed help navigating the options for accommodation. A friend recommended we contact Home from Home. We enjoyed a great customer experience from the first moment when we started to look at rental options. The on line enquiry and booking process is simple and secure. The rental options are wide ranging and the property we rented was well stocked and nicely furnished. Nothing was missing. It truly was our “ home from home” We enjoyed top flight service from the moment we were met at the airport to when we handed over the key as we headed home. One thing is sure, we will be using Home From Home on our next London vacation as well.