"Home from Home was a wonderful find"

Home from Home was a wonderful find! The flat we rented was spotless and had everything we needed. Communication with the HFH staff was excellent and their attention to the details of our trip was perfect. We would absolutely recommend Home from Home!

"The service was fine...however....."

The service was fine. Our access to the apartment required that I call H from H as the entrance / door intercom was intermittently not working and we were not met at the door at the appointed time. The apartment was in good order but could have used a fan or 2 as it was warm on the top floor. The main issue was the "Vampire inhabited / Hookah lounge" apartment on Highstreet, across the inner courtyard from our place that started up at Midnight and partied - windows open - with loud hip hop music until 6AM every night of our 8 night stay. Not good! An unexpected surprise for this high-end neighborhood and cannot recommend longer that 2 or 3 days stay at this apartment as a result.

"Home from Home London Apartment"

Home from Home handled our request for a London rental promptly and professionally. The apartment was lovely and well maintained and any minor issues or questions were handled well.

"Great vacation ln London"

We spent a week recently in London and found an excellent apartment with HFH. Very convenient and close to many places and public transports
The reservation went smoothly and people of HFH were easy to contact and very helpful to facilitate the transaction
We made transport arrangements also with them and so it was very simple to take possession of the flat.
We strongly recommend HFH if you plan a visit in London

Joane and Paolo, Montreal, Canada

"Didn't live up to expectations"

While this property sounded good online and we liked the arty look with lots of paintings and drawings hung 'salon style' on the walls, in reality it felt unwelcoming and we spent very little time there.

The interior was in the 'English Country House style'. For us this was far too cluttered although we appreciate others will have different tastes. The property was stuffed to the rafters with the owner's personal belongings - clothes hanging in the cupboards, crutches and walking sticks stacked in the corners. Every surface was covered with objects and photos. The thing which made us feel most unwelcome though, were the post it notes liberally scattered throughout the house instructing us 'Do to touch this', 'Do not open this cupboard', 'Do not use these glasses - irreplaceable!'. If the items are so precious, when you are letting a house out, shouldn't they be put into storage?

The kitchen table was covered with a cheap plastic table cloth which had a sellotape repair to a rip. The 'welcome pack' was individual UHT milk cartons and small sachets of instant coffee. The fridge contained a selection of half used bottles and jars. The Nepresso machine (for which we had brought our own pods) was broken.

There was a problem with the electrics when we first arrived and we have to say the management company responded very swiftly to try and sort it out. It meant that there was no light over the dining table and at one end of the kitchen, but it didn't really matter to us as we were out most of the time.

The location is slightly out-of-the way and there were no corner shops nearby (The local tesco by the station was shut when I went in search of milk on a Sunday) and there was nowhere nearby to get a coffee.

Apologies for sounding negative, but we have stayed in much nicer, more welcoming, and accessible properties for a lot less than we paid for this one.

"Quality property search made easy"

We are so pleased we chose HfH when we were deciding where to stay in London, The wide range of properties which were available in The Chelsea area and the prompt and accurate responses to our questions made our decisions very easy. We will use HfH any time we return to London.

"The service was spectacular"

The service was spectacular! The apartment was very nice but the furniture was well worn. All in all a very good experience.

"Highly recommended!"

We have been using HFH for decades and have always found them to be reliable, efficient and easy to work with. Their descriptions are accurate and their service is impeccable. We have recommended them to many friends and everyone has been pleased with the results.
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"Working with Home from Home was a very…"

Working with Home from Home was a very pleasant experience. Even with an eight hour time zone difference, my emails were answered when received. The flat I leased was beautiful and clean, house rules and instructions on how to use appliances were clear and available. I also used their preferred taxi company for pickup in Southhampton and delivery to Heathrow at the end of my trip. Both of my drivers were extremely friendly and helpful. This also made the transfer of keys extremely easy.

I have already recommended that my friends use HFH for their next trips to London. I will definitely use them on my next stay.

"Excellent service"

Excellent service, would definitely book again.